Insurance Untangled

Insurance Untangled

By Naren ArulrajahBusinessNewsBusiness News
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Insurance Untangled episodes

  • How to Stop Insurance Plans from Paying You with Virtual Credit Cards

    Tired of insurance companies paying you with virtual credit cards instead of direct deposits or checks? In this episode, Ben and Tessina explain why insurers do this, how it impacts your payments, and, most importantly, how to stop it. They walk through the steps to opt out, what to say when calling the insurance company, and how to avoid hidden fees. If you're dealing with this issue, this episode is a must-listen! Take control of your reimbursements today.

    17 min
  • How to Build & Own a Sustainable, Thriving Dental Practice

    In this episode of Insurance Untangled, Ben Tuinei and Naren Arulrajah talk about what makes a dental practice truly sustainable and profitable. They discuss:

    • What is a sustainable practice? A practice that grows financially while reducing stress.

    • The dangers of PPO dependence and how to transition towards financial independence.

    • Marketing strategies to attract high-quality patients beyond insurance plans.

    • The habits of successful dentists and how to build a thriving practice step by step.

    If you're tired of just getting by and want to build a practice you love, this episode is for you!

    If you're ready to take the next step towards building a sustainable and profitable practice, book your FREE Marekting Strategy Meeting today!

    Link - https://www.insuranceuntangled.org/msm/

    33 min
  • The Top 4 Mistakes Dentists Make When Going From One Location to More

    In this episode of Insurance Untangled, Ben Tuinei and Perrin DesPortes dive into the biggest mistakes dentists make when expanding from one location to multiple. They talk about common money problems, miscalculating cash flow, struggling to keep good associates, and why some expansions don't work out. Perrin shares real-life advice on planning ahead, making smart financial decisions, and setting up your practice for long-term success.

    32 min
  • How Can My PPO Practice Break Free from PPO Dependence?

    In this episode of Insurance Untangled, Ben Tuinei and Naren Arulrajah break down the financial trap of PPO dependence and how dental practices can reclaim lost revenue. They discuss the staggering impact of PPO write-offs, equating them to hidden marketing fees that practices unknowingly pay to insurance companies. Naren shares a step-by-step approach to calculating PPO write-offs, identifying which plans to drop first, and leveraging digital marketing—particularly SEO—to attract high-value patients.

    If you're looking to transition away from PPOs while maintaining profitability, book a FREE Marketing Strategy Meeting and take the first step toward a stronger, more profitable practice.

    Link - https://www.insuranceuntangled.org/msm/

    27 min
  • Why Isn't My Marketing Working?

    Many dental practices feel stuck when marketing just isn't working. In this episode, Ben Tuinei and Naren Arulrajah break down the real reasons behind ineffective marketing and how to fix it. They discuss the importance of patient retention, online presence, branding, and tracking marketing results the right way. Learn why free promotions can backfire, how to attract the right patients, and the role of Google reviews in building credibility.

    Book a FREE Marketing Strategy Meeting and find out how it can help turn things around.

    Book Now! https://www.insuranceuntangled.org/msm/

    21 min
  • Industry Outlook for The Next Decade

    In this episode, Ben Tuinei and Perrin DesPortes, founder of Next Level Executive, talk about the future of dental practice ownership. They dig into the rise of group practices, private equity's influence, and what it really means for dentists. Perrin breaks down whether it's smarter to grow a practice for a big payout or build something sustainable for the long haul. He also shares key business fundamentals and advice for dentists looking to expand. If you own a practice or plan to, this episode is packed with real strategies you don't want to miss.

    If you want a practice that thrives long-term, then book a free Marketing Strategy Meeting here: https://www.insuranceuntangled.org/msm/

    47 min
  • Understanding Medicare in the Dental World

    In this episode, Ben Tuinei and Tessina Bullock explore the complexities of Medicare in dentistry. They discuss how dental practices unknowingly become credentialed with Medicare through PPO contracts and the importance of reviewing fee schedules. Tessina highlights changes in Medicare benefits for 2025, the challenges of treating Medicare patients on fixed incomes, and the lack of government support for provider disputes. They also cover out-of-network considerations and strategies for helping patients access care.

    Instead of relying on insurance, shift your focus to strategic marketing. Book a free Marketing Strategy Meeting to explore better solutions for your practice.

    Link - https://www.insuranceuntangled.org/msm/

    20 min
  • How to Make Marketing Work For You Without Becoming an Influencer

    In this episode, Ben Tuinei and Naren Arulrajah dive into a question many dentists face: Should you spend hours making viral content, or is there a smarter way to market your practice? Naren explains why only 1% of dentists succeed as influencers, and how the other 99% can still win at marketing without all the TikTok dances. He shares simple but powerful strategies like using Google reviews, SEO, and Google My Business to attract high-quality patients—no influencer needed!

    Want to learn how to apply these strategies to your own practice? Book a Marketing Strategy Meeting today and get a customized plan to attract the right patients without the influencer hustle

    Link - https://go.insurance-untangled.com/MSM

    26 min
  • Why More New Patients Won't Solve All Your Problems

    In this episode, Ben Tuinei and Naren Arulrajah explore why getting more new patients isn't the only solution to marketing challenges. They discuss key red flags that indicate deeper practice issues—high no-show rates, poor phone conversion, and patient retention struggles. Naren highlights how front desk training, phone call tracking, and patient experience improvements can significantly impact success. They also emphasize the importance of Google reviews and a strong online presence.

    Book your free Marketing Strategy Meeting today to discover hidden gaps in your marketing and attract the right patients.

    Link - https://go.insurance-untangled.com/MSM

    21 min
  • What to do when insurance denies claims, repeatedly

    In this episode, Ben Tuinei and Tessina Bullock tackle the challenges dental practices face with insurance denials, focusing on retreat root canal procedures. Tessina shares actionable strategies, including the importance of understanding exclusions and limitations in insurance contracts, leveraging the insurance commissioner for persistent denials, and the pros and cons of pre-authorizations. They discuss the long-term benefits of reducing abuse from insurance carriers and improving practice efficiency. Tessina also offers her expertise in navigating insurance issues.

    Transitioning away from PPOs can help your dental practice reduce insurance abuse, improve efficiency, and focus on attracting high-quality patients. Book a Marketing Strategy Meeting to discover how to make this shift successfully.

    Link - https://go.insurance-untangled.com/MSM

    22 min

About Insurance Untangled

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Are you tired of feeling chained to insurance companies and their restrictive policies?