IT Best Practices: Information security has traditionally revolved around keeping the “good guys” in and the “bad guys” out. Taking a page from the medieval playbook, security professionals have tirelessly built higher virtual walls, deeper digital moats, and more capable gatekeepers to suppress nefarious individuals and their cyber armaments. But times have changed, and it is [...]

IT Best Practices: Imagine a security poverty line… below this line are individuals or organizations who do not have the skills, resources or funding to protect, detect and respond to cybersecurity threats. Many organizations and individuals fall below this line. With today’s sharing of customer, supplier, and personal information the individuals and organizations that fall [...]

IT Best Practices: Episode 68 – The evolution of the cloud has had a profound impact on business. Cloud capabilities have opened up new opportunities, and have created new possibilities in the area of Business Intelligence. But this rapid evolution presents challenges to keep up with the latest technology, and at the same time continue [...]

IT Business Value: In this video, IT Labs explains our vision for what the future could look like by weaving together the data from multiple sources such as wearables, enterprise apps and other sources to make something wonderful. We see the possibility of creating a mashup of context data, sensor data, personal preferences, [...]

IT Best Practices: Over the past two years, Intel IT has validated and improved its mobile application development framework, Focusing first on native development, we identified best-known methods (BKMs) that we used to refine our framework and applied these methods to emerging development technologies. We then conducted a pilot project to deliver increased productivity. In the [...]

IT Best Practices: Episode 67 – The traditional view of IT being a support organization is changing. Businesses view IT more and more as a strategic partner, a key differentiator that can help drive IT business value and innovation. Intel IT has just released its Annual Performance Report for the first time in [...]

IT Best Practices: Intel IT believes that the combination of powerful Intel architecture-based tablets and Microsoft Windows 8 provides significant productivity benefits to employees, as well as improved manageability and information security capabilities. This paper describes our process and best practices for preparing for and deploying Windows 8 on Intel architecture-based tablets. The use of Intel [...]

In 2013 Intel IT set a target to reduce all reported IT incidents requiring our attention by 40 percent by the end of the year. We devised a client incident prediction Proof of Concept (PoC) using Intel Distribution for Apache Hadoop software. Applying text analytics to millions of client event logs and thousands of client [...]