IT Best Practices: Episode 67 – The traditional view of IT being a support organization is changing. Businesses view IT more and more as a strategic partner, a key differentiator that can help drive IT business value and innovation. Intel IT has just released its Annual Performance Report for the first time in [...]

IT Best Practices: Intel IT believes that the combination of powerful Intel architecture-based tablets and Microsoft Windows 8 provides significant productivity benefits to employees, as well as improved manageability and information security capabilities. This paper describes our process and best practices for preparing for and deploying Windows 8 on Intel architecture-based tablets. The use of Intel [...]

In 2013 Intel IT set a target to reduce all reported IT incidents requiring our attention by 40 percent by the end of the year. We devised a client incident prediction Proof of Concept (PoC) using Intel Distribution for Apache Hadoop software. Applying text analytics to millions of client event logs and thousands of client [...]