In this episode, we dive into the world of global leadership and investigative techniques with Debbie Maples, VP Global Safety & Security at Salesforce. We explore the importance of cultural sensitivity, trust-building, and integrity in leadership. By sharing captivating stories and actionable insights, Debbie illuminates how an investigative mindset can elevate our leadership skills and communication strategies. Join us as we uncover the keys to effective global leadership and the power of preparedness in this episode of I See What You’re Saying.

Timestamps:

1. (00:00) Introducing Debbie Maples.
2. (06:57) Striving for excellence in investigative leadership.
3. (12:02) Interrogative empathy fosters leadership through relationship-building.
4. (20:33) Building rapport fast-tracks credibility in tech environments.
5. (25:33) Cultural nuances affect cross-cultural communication significantly.
6. (30:59) Invest time understanding culture, values, and assumptions.
7. (33:32) Be humble, curious; don't fake it.
8. (39:14) Theft in Japanese stores underestimated by management.
9. (47:12) Team handles, escalates critical issues to me.
10. (51:18) Remain detached; report findings; don't personalize outcomes.
11. (55:53) Director recognized potential; encouraged education; grateful allies.
12. (01:02:20) Stay alert, connect, align, build credibility, say yes.

Links and Resources:

1. Debbie (Gaxiola) Maples | LinkedIn

Sponsor Links:

1. InQuasive: http://www.inquasive.com/
2. Humintell: Body Language - Reading People - Humintell
3. Enter Code INQUASIVE25 for 25% discount on your online training purchase.
4. International Association of Interviewers: Home (certifiedinterviewer.com)

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