Dennis Arrowood, a 28-year veteran of the metals industry and Sales Operations Specialist at Ryerson, joins Shep for a conversation that spans tanks, transitions, and technology. From his early days driving armored vehicles in the U.S. Army to nearly three decades in steel, Dennis brings a unique perspective on structure, discipline, and getting things done.
Inside Ryerson, Dennis carved out a career by navigating both the contract and transactional sides of buying. He breaks down the key differences between the two and what it took to make the leap into sales—offering insight into how the metals industry operates behind the scenes.
But it’s Bryzos that’s redefining how Dennis works today. What used to take him an hour or more now takes just minutes. For someone who knows the grind of manual ordering, the time saved is transformational. Dennis doesn’t hold back, saying Bryzos has truly “nailed it” when it comes to streamlining the buying process.
Whether you’re in sales, operations, or just curious about how innovation is reshaping old-school industries, this one’s worth the listen.