Amazon employs thousands of workers around the world to listen to voice recordings captured by Echo owners. What they hear is often mundane, but sometimes upsetting—and possibly even criminal. Andrew Mach speaks to Bloomberg News technology reporter Matt Day, who got this scoop, about why Amazon is doing this and what you can do about it.

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TicToc is a daily news podcast hosted by Andrew Mach (@andrewjmach), produced at Bloomberg Worldwide HQ in New York City. You can follow up with us and watch our reporting @tictoc. If you like it, be sure to rate us on iTunes, and tell your friends!