In this episode of the Hairstylist Rising Podcast, we're focusing on the framework for a successful appointment, which includes a killer consultation to ensure we’re reducing friction and misunderstandings. We'll discuss the importance of consistent consultations, regardless of client history or service… to ensure every client feels heard and understood.

 

Our guest, Ashley Ramirez, will introduce her consultation system, including the benefits of extended consultations and the lessons she learned from past experiences to avoid miscommunication. Her personal drive to set herself apart and provide a unique experience has been a driving force in her career as a hairstylist and what propelled her to open a salon suite and become an independent beauty pro.

Implementing this consultation framework has had a significant impact, with clients feeling heard, cared for, and valued. This has resulted in increased client retention and referrals, as well as boosted profits from services and retail sales. Building deeper relationships and trust with clients is a key outcome of this system.

We'll also touch upon the significance of actively asking for the sale while educating clients about the benefits of recommended products. So, join us as we dive into these essential elements of a successful consultation process for hairstylists.

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