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In this episode, Terry challenges all medical professionals. What is your role in managing the patient experience?
A lack of patient prep can lead to an incomplete encounter for the physician including excessive visits. It can also lead to leakage in all departments, including the RCM staff’s ability to perform their job.
Terry offers her tips for accountability in all departments, starting with scheduling, to ensure the provider is “prepared” to see the patient.
You can subscribe to our podcasts via:
If you’d like to become a sponsor of the CodeCast podcast please contact us directly for pricing: https://www.terryfletcher.net/contact/
The post Is the provider “prepared” to see the patient? appeared first on Terry Fletcher Consulting, Inc..
4.7
193193 ratings
In this episode, Terry challenges all medical professionals. What is your role in managing the patient experience?
A lack of patient prep can lead to an incomplete encounter for the physician including excessive visits. It can also lead to leakage in all departments, including the RCM staff’s ability to perform their job.
Terry offers her tips for accountability in all departments, starting with scheduling, to ensure the provider is “prepared” to see the patient.
You can subscribe to our podcasts via:
If you’d like to become a sponsor of the CodeCast podcast please contact us directly for pricing: https://www.terryfletcher.net/contact/
The post Is the provider “prepared” to see the patient? appeared first on Terry Fletcher Consulting, Inc..
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