Is This Seat Open?

Ladies and gentlemen, we are gathered here today to witness the inflight marriage of two customers. For Southwest Airlines, being “The Love Airline” is more than a nickname, as customers from coast to coast have met, fallen in love, and even gotten married on Southwest flights. In this episode, Derek K. Hubbard, a Manager for the airline’s Public Relations Team who has played cupid for more than a few love-struck couples, shares his advice for romantic gestures at 35,000 feet. Congratulations!

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

It’s not every day that a flight attendant can make more money by retiring, but such is the life of some of Southwest Airlines’ early employees thanks to the company’s ProfitSharing Plan. Bucking the trends of the airline industry, Southwest decided to share its profits with the employees who helped earn them beginning in 1973. Ron Ricks, the Vice Chairman of the Board and retired Executive Vice President and Chief Legal and Regulatory Officer of Southwest Airlines, tells us how the entire Southwest family is stronger through their shared investment in the airline’s success. 

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Most airlines took an hour or more to “turn” their planes, meaning to get them ready to fly again after landing. Southwest Airlines did it in just 10 minutes. The year was 1972, and the fledgling airline realized their only chance for survival was to turn planes faster than anyone had ever done before. At that time, retired Executive Vice President of Daily Operations Greg Wells was a baggage handler for Southwest and in this episode he tells us firsthand what it took to achieve the 10-minute turn safely and with good customer service.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Colonel Roy A. Knight Jr. disappeared over Laos during the Vietnam War. His son grew up without knowing what happened to his father until he received a phone call in 2019. Retired Southwest Airlines Pilot Bryan Knight tells us how after more than 50 years, he was finally able to fly his dad home.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

This might sound crazy, or like a pet lover’s dream, but how would you like to fly next to 70 cats and dogs? In 2018, Southwest Airlines sent a plane of supplies to Puerto Rico in the aftermath of Hurricane Maria, and returned with a cabin full of rescued animals. In this episode, Southwest Chief Pilot David “Fig” Newton tells us the story of the furriest doggone flight in the airline’s history.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

The often imitated, never duplicated culture of Southwest Airlines has inspired 50 years of loyalty from employees and customers alike, but what exactly is it? Don’t worry, you don’t have to figure it out, that’s Whitney Eichinger’s job. She is Southwest’s Managing Director of Culture and Engagement, and she and the Southwest Culture Ambassadors are on a mission to preserve and enrich the spirit of Southwest.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen 

Southwest Airlines’ uniforms have always been a cut above. From the early days of hot pants and white lace-up boots in the 70’s to the khaki wave of the 90’s and beyond, customers can spot a Southwest employee from across the airport at the drop of a hat. In this episode, we’ll hear from Flight Attendant Kelli Bartlett who has worn four decades’ worth of iconic Southwest styles, and how in 2014 the airline employees rolled up their sleeves and found a novel way to redesign their signature look.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

Let’s get this Boeing going! Southwest Airlines is known to add some levity to the air travel experience through fun announcements, gate games, and playful personalities behind the gate and onboard announcements. In this episode, we’ll hear from long-time Southwest Operations Agent Gregg Lynn, otherwise known as Gregg The Guy at the Gate, on how he helps make flying fun for customers.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen. 

For most of Southwest Airlines’ history, the company was limited in where it could fly and faced a number of uphill legal and regulatory battles. In this episode, Ron Ricks, the Vice Chairman of the Board and retired Executive Vice President and Chief Legal and Regulatory Officer of Southwest, tells us the story of the decades long battle over the Wright Amendment.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen.

When a price war with a competitor caused big trouble for Southwest Airlines, the company made a marketing gamble that would determine the future of the airline. In this episode, Southwest Senior Vice President and Chief Marketing Officer Ryan Green tells us the story of how Southwest was saved by a fifth of liquor. 

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen.