This episode features Tim, Jim, Bruce, and Matt from 'Appointments Today' discussing various enhancements in their processes. Key topics included improved reporting dashboards for better lead tracking, increased service calls without additional charges, and the importance of nurturing leads instead of pushing solely for appointments. The segment also covered the integration of CRM with appointment services, followed by a detailed Q&A, addressing the difference in handling probate and divorce leads. Additionally, Bruce highlighted updates to the Probate Mastery training course, now available live and on-demand, and clarified the importance of continuous engagement with prospects. Some housekeeping notes included the next podcast date and promotional discounts for new county subscriptions.

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