By Rebel Office
5
33 ratings
The podcast currently has 28 episodes available.
Is there such a thing as *too* much automation? Let's talk about it. In this episode, Sarah breaks down the pros and cons of automation, as well as practical steps to add the human back into the tools and let your brand's personality really shine through in your client experience.
Don't forget to tell us what you think - or request more information about our new Mentorship Membership - over on Instagram @rebeloffice!
“I feel like we’re kind of sold on this idea that ‘Oh, sales are easy if you're just confident or if you have the right sales tactic!’ and I will say that while confidence obviously helps sales and helps selling, because you're showing up with an energy, it's normally NOT associated with a specific tactic.”
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about sales. We’re going to have an open and honest conversation about it and I’ll walk you through what worked for me personally to get Rebel Office to where it's at now and how it's contributed to sales confidence, both for us and our clients.
In this episode:
Don’t forget to tune into the podcast next week to learn about how to find your signature framework.
Resources from this episode:
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Experience Module here and get a step-by-step guide to designing and building an intentional client experience and overhauling your internal operations to make running your business a joyride.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“If we have things to sell, but we're not feeling good about them, or we don't feel like they're 100%, or we don't really understand our offers, or how we want to communicate them, or what the actual benefits are, then how in the world are we going to communicate those effectively to other people?”
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about how having unclear offers may be wreaking havoc in your business and what to do about it. We’ll go through 3 signs your offers aren’t clear enough and I'm going to be very honest and real with you about our own experiences at Rebel Office so you don’t have to repeat the mistakes we made.
In this episode:
Don’t forget to tune into the podcast next week to learn about how sales tactics don't give you sales confidence.
Resources from this episode:
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client retention.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“A lot of times our clients or just entrepreneurs in general, from what we've seen, just say, ‘Okay, we've delivered. See you later.’ and that is not what I want you to be doing. I want you to always be looking for those opportunities to continue to nurture that relationship.”
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about one of the most missed opportunities to get more business: offboarding. We’ll go through 4 different elements that you can add to your offboarding to strengthen your client relationships and boost your bottom line.
In this episode:
Don’t forget to tune into the podcast next week to learn about 3 signs your offers aren't clear enough.
Resources from this episode:
Catch up with last week’s episode of the It’s a Vibe Podcast How To Audit Your Client Experience.
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client retention.
Get The Elevated Experiences Module here and get a step-by-step guide to designing and building an intentional client experience and overhauling your internal operations to make running your business a joyride.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“I cannot stress that enough. If you do not have the systems in your business to regularly check in and audit and review and look at what's working and what's not, then quite frankly, everything that you're doing is just shooting in the dark.”
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m here to guide you on how to audit your client experience. We’ll go through the five core areas of the client experience you should focus on in your audit to better assess where you’re at and discover opportunities for optimizing so you can deliver the best client experience.
In this episode:
Don’t forget to tune into the podcast next week to learn about 3 elements of offboarding to increase client retention and referrals.
Resources from this episode:
Learn more about The Elevation Lab, the Lounge, and all the modules at: rebeloffice.ca/lab
Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client retention.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“When you have an offer suite mapped out and you're strategic about the offers in it, then you have the opportunity to say ‘okay, now what makes the most sense to put out there to get people in the door?’ And, then ‘where do I want them to go once they're in?’”
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about strategic offer suites. I’m giving you tools to help you keep your clients working with you longer by making sure all of your products and services are optimized and have a purpose for your business.
In this episode:
Don’t forget to tune into the podcast next week to learn about how to audit your client experience.
Resources from this episode:
Check out our Offer Strategy Intensive and get the support you need to design your client experience to increase sales, support your clients and turn them into your biggest brand ambassadors - all on autopilot.
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client retention.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“We're all guilty of this, especially in the online entrepreneur space. There's all this focus on the next shiny thing and we're always hopping tools. At least I know, I did that for a long time. […] When you jump into the tools first and you don't start with strategy, then you're basically just putting a bandaid fix on something and oftentimes, it's not done right so, it's not even a proper band aid."
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about 3 ways to take your client experience to the next level. So that you can focus on your strategy and optimize your tools for client transformation and long lasting business.
In this episode:
Don’t forget to tune into the podcast next week to learn 5 ways to make your offer suite more strategic.
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client rentention.
Get The Elevated Experiences Module here and get a step-by-step guide to designing and building an intentional client experience and overhauling your internal operations to make running your business a joyride.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“Onboarding is really, truly the time to set expectations, to get everyone on the same page, and to start your project or the service delivery off on the right foot, so that you can reduce resistance, and issues, and communication problems, and all of those things that maybe have not gone the way you wanted them to in the past.”
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about one of the most critical phases in your client experience: onboarding. We’ll go through the biggest mistake we see our clients making in their onboarding process, how to audit your own to figure out if you’re doing it as well, and what you can do to fix it so your onboarding can go right in the future.
In this episode:
Don’t forget to tune into the podcast next week to go beyond the tools you use for an outstanding client experience.
Resources from this episode:
If you are a visual person, open up my favorite tool Miro to help you map out all the steps in our onboarding process.
If you ever need support with creating your onboarding assets we have our Custom Client Experience Packages, and we can do that for you or walk you through it if you prefer.
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Experiences Module here and get a step-by-step guide to designing and building an intentional client experience and overhauling your internal operations to make running your business a joyride. (Available from April 1st, 2023)
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“It's really easy to fall into this routine of stopping and burning it all down and starting over and then building something that you don't love, and it's chaos and messy and then it's ‘Okay, shoot! This isn't working either.’ Let's do it all over again and burn it down and start over again with this new idea.”
Does this feel familiar?
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about 4 areas to strategically look at and simplify in your business that will help you get out of this cycle, in which I had been stuck in for years.
In this episode:
Don’t forget to tune into the podcast next week to learn about the #1 mistake you’re making when onboarding new clients.
Resources from this episode:
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Data Module here and learn how to audit your business and connect with your ideal client to make informed and strategic decisions moving forward.
Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client rentention.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
“Aesthetic intelligence is our ability to understand, interpret, and articulate feelings that are elicited by a particular object or experience. Essentially, aesthetic intelligence is the development of “taste” — the ability to discern what is desirable and why, and how to attain it."
Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about how to design an online business that appeals to the senses. We’ll go through the concept of aesthetic intelligence and how to use it to create a desirable and sustainable brand.
In this episode:
Don’t forget to tune into the podcast next week to learn about the 4 areas of your business you can simplify today (and how to do it).
Resources from this episode:
Check out my go-to book, Aesthetic Intelligence: How to Boost It and Use It in Business and Beyond
Learn more about The Elevation Lab at: rebeloffice.ca/lab
Get The Elevated Aesthetic Module here and unlock how to take your current visual identity and elevate the heck out of it for a truly client-magnet-worthy vibe.
Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca
The podcast currently has 28 episodes available.
44 Listeners