Marketplace Tech

It’s in Big Tech’s DNA to overhire in the boom and deflate in the downturn


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The mea culpas from tech CEOs announcing massive job cuts have become a familiar refrain: “We hired too many people.” “We were much too optimistic.” “This did not play out the way I expected.” That’s a mashup of statements from Salesforce, Stripe and Meta. The tech industry continues to shed jobs: Google and Microsoft announced thousands of layoffs last week and Spotify this week. So, why did so many tech companies make the same mistake of overhiring? Marketplace’s Meghan McCarty Carino spoke with Anup Srivastava, a Canada research chair and professor at the University of Calgary. He said going big during boom times is baked into the business model of the industry.

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