Introduction

In this episode, Robin Merttens is joined by Jack Miller, CEO and Co-founder of nettle, to explore how generative AI is being applied to one of insurance’s most complex and resource-constrained challenges: risk engineering. Jack shares how his work at McKinsey, leading AI transformations for insurers, exposed him to the inefficiencies in assessing commercial property risks and how that inspired Nettle’s founding.

From mass retirements of risk engineers to the reality that most properties are never physically assessed, Jack outlines why the status quo is unsustainable and how AI can help underwriters make faster, more informed decisions without sacrificing depth or judgement. He explains how nettle is already working with insurers like Allianz to roll out configurable, production-ready tools that reduce manual burden, unlock previously inaccessible insights and integrate directly into existing underwriting platforms.

In this conversation, Jack shares:

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