JAMES CARLISLE: Building on Mark's recent "Stealership" essay, this discussion digs into what it's really like for somebody at a motorcycle dealership to work with the public, especially disgruntled people who show up angry at a real or perceived slight, with a broken motorcycle or just itching for a confrontation.

Send your questions to us via email - [email protected].

The Ride Inside with Mark Barnes is brought to you by the BMW MOA Foundation and is on the web at BMWOwnersNews.com.