In today's episode, we're joined by CRM Practice Manager for Transport NSW, James Neave. He shares with us an overview of the work he and his teams are doing in the Public sector space, and how Salesforce has experienced exponential growth within government in recent years.

We talk about the challenges of growing an internal team and how to develop high performing teams, as well as how James uses Partners for specific pieces of work and how he models that partnership.

It was fascinating to hear about James's background, and entry into the Salesforce space, as well as the ways in which the Public sector has been able to leverage the power of Salesforce in order to support the Community, particularly in rapidly evolving times like these.

Make sure you're following James at https://www.linkedin.com/in/jneave/. We hope you enjoy the episode!