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Stephen Crewdson, senior director at J.D. Power, discusses key findings from the latest Loyalty Indicator & Shopping Trends Report, including record-breaking shopping and switching rates and how insurers are responding to increased competition.
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Stephen Crewdson, senior director at J.D. Power, discusses key findings from the latest Loyalty Indicator & Shopping Trends Report, including record-breaking shopping and switching rates and how insurers are responding to increased competition.
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