1. Listening requires attention skills
2. Patience, Practice and a Genuine Interest in the topic
3. Hear what is meant, not said
4. Listen without filters (Intuitively)
5. The listening filters that hinder you
6. The common causes of being an average listener
7. Be present in "The Now"
8. When to cut someone off
9. Re-framing questions and being able to effectively listen and communicate
10. Listening and remembering
11. Memory is an attention, listening, and association skill
12. Master Listening