When it comes to innovation, claims technology has not always got the level of focus it deserves.

That situation is changing though with several companies, including this week’s podcast guest, providing new technology solutions to speed up and improve claims processes.

Matthew talks to Jeremy Hyams, CEO and founder of Claims Consortium Group, about building a claims service provider, innovating at speed during Covid-19, and how its Synergy Cloud platform is helping the AA to manage home insurance claims in-house.

Talking points include:

• Claims handling technology in practice

If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn.

Sign up to the InsTech London newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Explore why only a small proportion of investment by insurers goes into claims

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 166 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.