Dr. Rosemarie Rossetti, an expert in disability inclusion, universal design, and accessibility, is our guest on this week's episode. Building from last week's introduction to Journey for Teams 3.0, Dr. Rossetti gives us a preview of some of the principles and key takeaways from her THRIVE session, Championing Universal Design. She shares real-world challenges pet owners with disabilities face and outlines practical design changes that can make clinics more inclusive and easier to navigate, improving both patient care and the overall success of a practice.

Visit https://www.journeyforteams.org/thrive/ to start your journey with the THRIVE sessions!

Thank you to our podcast partner CareCredit. You can learn more about Veterinary Patient Financing for Providers through CareCredit by visiting: https://www.carecredit.com/providers/animal-healthcare/

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