The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour.

Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers.

Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry.

Talking points include:

• Transitioning to digital - insights from the UK, US, France and Germany

More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com.

You can also get more information about MAPFRE from the company’s InsTech London member profile page.

The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com.

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Continuing Professional Development - Learning Objectives

InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.

The Learning Objectives for this podcast are:

• Outline how to transition to digital and the value of personalised health data

If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.