Channel Journeys Podcast

Joe Golemba: KPIs for the Modern Partner Ecosystem

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You’re probably tracking Key Performance Indicators (KPIs) for your transactional partners. These are the traditional metrics like partner sales, partner originated pipeline, and win rates.  But what are the right metrics to track the performance of the modern partner ecosytem such as system integrators, cloud hyperscalers, and strategic consulting firms? Joe Golemba, VP, Global Ecosystem & Partners at Pricefx, discusses the KPIs you should be measuring.

KEY TAKEAWAYS

Here are some of the KPIs you should consider measuring to have a more data-driven partner strategy:

  1. Number of partners involved in an opportunity and the value add of each
  2. % of implementations completed by partners
  3. End customer NPS (Net Promoter Score) of your partners and your partners’ implementation
    4. LINKS & RESOURCES
      • Follow Joe on LinkedIn
      • Listen to Partner Panel: How To Build A Modern Partner Ecosystem
      • Learn more about Allbound
        • The post Joe Golemba: KPIs for the Modern Partner Ecosystem first appeared on Channel Journeys.
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