Struggling to close sales in your auto repair shop? In this episode of Just ONE Thing, Rick White reveals why the key to closing isn’t pressure—it’s confidence built through caring and curiosity. Learn how to shift your mindset, ask better questions, and become a trusted guide for your customers. Stop selling. Start helping. And watch your sales grow.

Is persistence always a good thing? In this episode of Just ONE Thing, Rick White challenges the idea that pushing harder is NOT always the answer. Learn why persistence without insight leads to frustration—and discover a 5-step cycle to help you turn effort into real progress.

🎧 Tune in now and subscribe to My Just One Thing for more practical insights every week!

Are fear and hope clouding your auto repair shop's success? In this episode of Just ONE Thing, Rick White reveals how hidden emotions can blind your judgment—and how to replace them with clarity, curiosity, and better decision-making. Clear the clouds and unlock new opportunities today!

In this episode of Just ONE Thing, Rick White breaks down the difference between situational comfort and strategic comfort—and why mistaking the two can hurt your shop.

Just because things feel better (like cash flow or staffing) doesn’t mean you’re in the clear. Rick shares how to spot false comfort, build true stability, and avoid slipping back into survival mode.

🎧 Listen now and stay uncomfortable—in the best way.

In this episode of Just ONE Thing , Rick White explores how information can either help or hurt your shop. From a $6,000 mistake made by a master tech to the trap of endless learning, Rick explains why knowing isn’t enough—you have to apply what you learn. He shares how to avoid both information overload and information avoidance, and gives you two simple questions to ask after learning anything new. If you're ready to turn knowledge into action and move your business forward, don’t miss this one.

Welcome back to Just ONE Thing—the weekly pit stop where we turn one powerful insight into real‑world results for your shop. I’m Rick White from 180BIZ, and today we’re shifting gears from “making more sales” to making more money.

Too many shop owners chase volume like it’s the finish line, only to stall out when the month outruns the money. In this episode, I break down why sales ≠ profit and share the three‑part “profit trifecta” every shop needs: attract customers who value quality, stick to the work you do best, and accept only the jobs that pay. 

If you’ve ever felt buried under busy work that doesn’t boost the bottom line, this conversation is your roadmap back to healthy margins and happier Mondays. Buckle up, grab your favorite wrench (or coffee mug), and let’s dive in!

Hey, Rick White here from 180BIZ, and welcome to episode 200 of the Just ONE Thing podcast. Can you believe it? Two hundred episodes — wow. First, thank you for being here, whether you're a long-time listener or this is your very first episode. I appreciate you.

Today’s episode is gonna hit a little different — we’re talking about verbs. Yep, you heard me right — verbs. And if you're thinking, “Rick, what does grammar have to do with running an auto repair shop?” — hang tight, because this one’s powerful.

Here’s the deal: most of us get stuck defining ourselves with labels. “I am this,” “I’m not that.” But I want to flip the script today. You’re not a noun — you’re a verb. You’re not just a “shop owner,” you serve, you help, you lead, you solve problems. And when you start showing up like that — with action — everything starts to change. Your team, your customers, your business… they all respond differently when you're driven by what you do, not just by what you call yourself.

So let’s dive in and talk about how verbs can transform your mindset, your leadership, and your shop’s profitability. This one’s short, but it’s powerful. Let’s go.

In this episode of Just ONE Thing, Rick White of 180BIZ shares how to turn everyday encounters into powerful coaching moments. By asking three simple yet impactful questions, you can help others focus on opportunities, clarify outcomes, and take ownership of their success.

Joined by John Firm from Texas Two Step Training, Rick models how these questions can create clarity and momentum in real time. Whether you're leading a team or just looking to have more meaningful conversations, this episode is packed with practical insight you can use today.

Welcome to Just One Thing with Rick White from 180BIZ, the podcast where we tackle the small shifts that make a big impact on your auto repair business.

Today, we’re diving into a tough but crucial question: Are you becoming obsolete? The moment you think you know it all, you stop growing—and that’s a dangerous place to be in an industry that’s constantly evolving. In this episode, we’ll challenge old habits, explore how staying stuck in the past could be costing you, and discuss real-world strategies to keep your shop relevant and profitable.

Let’s tune in!

In this episode, Rick White from 180BIZ shares a powerful strategy to help auto repair shop owners stop reacting and start responding with intention. Running a shop comes with daily challenges—demanding customers, stressed-out employees, and unexpected problems. But how you handle these moments can make or break your success.

Rick introduces the STOP technique, a simple yet transformative method rooted in dialectical behavior therapy, to help you Pause, Breathe, Observe, and Proceed with Intention. Learn how to turn frustrating situations into opportunities for better leadership, stronger communication, and a more positive shop culture. Discover how to use emotions as signals, not reactions, so you can make clear-headed decisions, reduce stress, and create a workplace where your team thrives.

Don't let emotions run your shop—take control and lead with confidence. Tune in now!