Keeping IT Brief: The Power Perspective

Today we revisit the 2022 FedHealthIT 100 Lifetime Achievement Award winner speech from Claude Hines, the Chief Operating Officer at MicroHealth.  Being introduced by the company's Chief Executive Officer, Frank Tucker.

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The VA has embarked on its Mission Daybreak, a $20 million grand challenge to reduce Veteran suicides.

A participant in Mission Daybreak, DSS, Inc. submitted a solution that has advanced to phase two of the challenge. It is a multidimensional approach to detect suicidal ideation in real-time using Machine Learning (ML) techniques that improves Veteran distress prediction accuracy.

Michele Burst, Director Strategic Innovations, Analytics at DSS, Inc.

Michele Burst is a seasoned HIT leader who drives key innovation development for DSS, Inc. in the federal and commercial health arenas.

An expert on new Artificial Intelligence (AI) and Machine Learning (ML) strategies for healthcare, she recently completed the Harvard Business Analytics Program (HBAP), which focuses on driving disruptive innovations using data driven analytics, emerging technologies, and AI based business strategies and operating models.

Document Storage Systems, Inc. (DSS) 

DSS Inc. is a catalyst for health care innovation, keeping pace with evolving technologies as a solutions provider, systems integrator, and services contractor to the Department of Veterans Affairs (VA).

With over 30 years of experience, the company provides services and solutions used daily by thousands of clinicians and administrative staff nationwide, to reduce costs, streamline workflows and improve patient care.

DSS, Inc. also helps elevate patient safety and care quality for Veterans by deploying innovative, interoperable health care solutions that keep Veterans at the center of highly reliable care. To learn more, visit DSSInc.com.

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Modern Warrior LIVE is a uniquely immersive narrative and music experience that chronicles the transition from combat to civilian life. The production was originally created as a live performance, and we have delivered over 125 shows reaching more than 10,000 veterans and 20,000 civilians, and connected more than 4,000 veterans to local veterans and mental health service organizations since its inception. In addition to resuming live performances post-pandemic, our completed film adaptation serves as a way to reach and impact more communities around the country.  Today we speak to the production’s co-creator, combat veteran Jaymes Poling. 

Jaymes Poling

Jaymes enlisted in the U.S. Army at the age of 17. He was assigned to the 82nd Airborne Division in Fort Bragg, North Carolina as an infantryman. After serving three tours in Afghanistan, he was left with memories of war, the loss of friends, and the isolation a combat veteran finds when leaving the military.

Through education, writing, and public speaking, and now with the added layer of music, Jaymes came to recognize the universality of his journey which has evolved into a mission to bring to other veterans.

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With public health crises like COVID-19, the importance of modernizing IT infrastructure to adapt to healthcare challenges is paramount for federal agencies. As agencies like CMS are working towards modernization, they are faced with many logistical issues that make rapid implementation infrastructure difficult. 

GitLab Public Sector teamed up with RVCM to support CMS’ batCAVE initiative enabling the agency to develop and deploy software changes at a fast, scalable and efficient rate, all while balancing security and resiliency. 

By leveraging GitLab’s complete DevOps platform, CMS has:   

·     Increased transparency between partners and customers  

·     Allowed office environments to focus on business and mission issues  

·     Improved mission delivery and the development of more effective features  

Today we hear from members of the team bringing this vision to life.

Bob Stevens, Vice President of Public Sector 

Bob Stevens is the Vice President of Public Sector at GitLab Inc. GitLab’s single application, DevOps platform helps organizations deliver software faster and more efficiently while strengthening their security and compliance. 

Since 2021, Bob has led the public sector team by helping agencies fundamentally change the way their development, security, and operations teams collaborate. In his 25 years, he has built rapport and trust with government agencies and industry leaders. Prior to GitLab, he was VP of the Americas at Lookout Federal Inc., where he focused on providing mobile threat visibility and protection to enterprise and government entities. He continues to serve as a board member of Lookout. 

GitLab 

As The One DevOps Platform, GitLab provides one interface, one data store, one permissions model, one value stream, one set of reports, one spot to secure your code, one location to deploy to any cloud, and one place for everyone to contribute. The platform is the only true cloud-agnostic end-to-end DevOps platform that brings together all DevOps capabilities in one place. 

With GitLab, organizations can create, deliver, and manage code quickly and continuously to translate business vision into reality. GitLab empowers customers and users to innovate faster, scale more easily, and serve and retain customers more effectively. Built on Open Source, GitLab works alongside its growing community, which is composed of thousands of developers and millions of users, to continuously deliver new DevOps innovations.  

Brett Kimura, President at RVCM (RevaComm) 

Brett Kimura has over fifteen years of experience in human-centered design, Agile software, and DevSecOps. He has served RVCM (RevaComm) as a web developer, IT manager and engineer, VP of operations, and is currently president of the organization, a position he has held since 2020. 

Brett is always looking to help organizations across the United States grow by providing business process and modernization solutions across many distinct industries. 

RevaComm 

RVCM (RevaComm) is a leading digital transformation organization offering human-centered Design, Agile software development, DevSecOps, cybersecurity, cloud platform-as-a-service (PaaS), and application modernization services. For over 30 years, we’ve helped organizations become industry leaders using fresh experiences, uncompromising customer care, and cutting-edge technology. Learn more by visiting RVCM.com. 

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The amount of available healthcare data is increasing exponentially. When managed correctly, this data is not only valuable for individual patient care, but can be utilized to address large scale health trends or care deficits. Today we speak with Karen Chan from National Government Solutions on how bridging gaps in care is possible with the right technology, data, and strategic approach. Healthcare organizations are now leveraging data analytics to identify and minimize gaps in care. National Government Services leads an initiative to combine available federal data and emerging technologies to determine and address care deficits. 

Karen Chan

Ms. Chan is responsible for National Government Services’ business and financial solution contracts. With over 20 years of healthcare industry experience, Ms. Chan is leading a diverse team of program management, solutions, and communications personnel to expand National Government Services’ Business Process Solutions footprint in both current and emerging markets. Under her leadership in 2021, National Government Services was awarded the Health Resources & Services Administration (HRSA) Health Center COVID-19 Vaccine Program Management Office contract positioning National Government Services as one of a few organizations selected to support the Health Equity mission of the Biden-Harris Administration’s National Strategy for the COVID-19 Response and Pandemic Preparedness. A longtime advocate for the underserved, Ms. Chan leads an initiative within National Government Services to combine available federal data and emerging technologies to identify and address care deficits in the Northeast. 

National Government Services

For more than 50 years, National Government Services has been empowering federal healthcare agencies to improve lives and communities. Its core business areas include digital health, providing federal IT solutions and services for healthcare, and business process Solutions. This includes its role as a Medicare contractor for the Centers for Medicare & Medicaid Services. Part of the Elevance Health family of businesses, National Government Services is headquartered in Indianapolis, IN, and employs more than 1,500 associates across the country.

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When military patients live far from their health clinic or hospital, or they find traveling for in-person treatment difficult, obtaining quality care when and how they need it can be challenging. Military Health System (MHS) Video Connect (MHS VC) is a secure, live, web-based solution providing accessible care to active-duty service members, Veterans, and their family members. 

In 2021, the Leidos Partnership for Defense Health deployed MHS VC to CONUS locations in just eight months, providing critical capability during the peak of the COVID-19 pandemic. As of July 2022, MHS VC is deployed to all Military Treatment Facilities worldwide and has over 115,000 provisioned users. The MHS VC telehealth system is helping achieve Defense Health Agency’s combat readiness mission, providing an efficient and effective solution for healthcare delivery whenever and wherever needed.

On today’s episode we talk with Joshua Lordemann with Leidos about how MHS VC is advancing efforts in telehealth.

Joshua Lordemann, Chief Engineer for Virtual Health on DHMSM and Leidos Master Solution Architect

Mr. Lordemann is the Chief Engineer for Virtual Health on DHMSM and a Leidos Master Solution Architect. He is passionate about building and leading teams for digital modernization activities to deliver advanced solutions, products, and services. His experience in DevSecOps, agile, cybersecurity, and ITIL provide focused leadership of teams delivering scalable and secure analytical solutions. He leads R&D, enterprise architecture, and strategic technical portfolio activities at Leidos and on contract for the Department of Defense, Defense Health Agency, Veterans Affairs, Department of Justice, National Geospatial-Intelligence Agency, Department of Energy, and other Federal organizations.

Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit http://www.Leidos.com.

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Today we have a team from Accenture Federal Services discussing the use of AI on health care – the opportunities for improved outcomes, the need for responsible approaches in data collection and AI application, and how we can improve the adoption and experience among medical professionals and patients.

Dr. Ron Moody, Chief Medical Officer

Dr. Moody is the Chief Medical Officer at Accenture Federal Services. He’s a retired Army Colonel who served for over two decades. As Chief Medical Officer for Accenture Federal Services, he is committed to delivering accessible, exceptional health care to military service members, their families, and those that serve them. His portfolio includes work with the Defense Health Agency, Veterans Administration, and other federal agencies, using best practices from across all industries to achieve outcomes that leverage data and pragmatic innovation.

Dr. Kenyon Crowley, Health Analytics Lead

Kenyon Crowley, PhD, is the Health Analytics Lead for Accenture Federal Services. Dr. Crowley brings nearly twenty years of health information technology expertise to his role. In his role at Accenture Federal Services, Dr. Crowley helps to accelerate the responsible and ethical use of AI and other advanced analytics tools across the federal health sector to help improve the well-being of all people in the country. Prior to joining AFS, Dr. Crowley served as Managing Director of the Center for Health Information & Decision Systems (CHIDS) at the Robert H. Smith School of Business, University of Maryland, where he managed the development of digital technology and advanced analytics healthcare solutions. Dr. Crowley is also a faculty member in the university’s Decision, Operations, and Information Technologies department.

Accenture Federal Services

Accenture Federal Services, a wholly owned subsidiary of Accenture, brings together mission expertise with proven innovation and leading practices to help the federal government do the extraordinary things it takes to create a better future for all of us.  We are passionate about partnering with clients, going beyond the bold future we collectively imagine, to create real and enduring change for our country and our communities.  We deliver new value and advantage that lasts, drawing on the full power of our partners and Accenture. Learn more at http://www.accenturefederal.com 

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Today we are focusing on a woman making an impact in the FedHealth IT space with a conversation with Arveen Kohli the founder, president and CEO of 11th Dimension Services. 

 

Arveen Kohli, Founder, President and CEO

Founder and CEO, Arveen Kohli, is a zealous small business entrepreneur who comes from humble minority roots. Her fervor to serve the U.S. Federal, State, City, County Governments is aided by her yearning to pay forward as an immigrant, and a woman of color.

https://www.linkedin.com/in/arveen-kohli-2b87b17/

11th Dimension Services

11th Dimension Services is an agnostic strategy and consulting services firm run by a zealous small business entrepreneur who comes from humble minority roots. Her fervor to serve the U.S. Federal, State, City, County Governments is aided by her yearning to pay forward as an immigrant, and a woman of color.

The company has a mission first, and the customer first approach, which is second to none. It drives organizational enthusiasm and dedication for bringing only the BEST.

https://www.linkedin.com/in/eleventh-dimension-services-8405b8244/

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Federal IT modernization is the ideal way for organizations to accelerate mission outcomes. Though successful modernization can be easier said than done, a few key steps such as retaining agile talent and prioritizing CX and UX needs can ensure that organizations effectively bolster their modernization efforts.

Today we speak with Jane Hite-Syed, Vice President, COO, National Government Services on how IT modernization has the potential to significantly improve the federal healthcare space, but agencies must be willing to adapt to shifting expectations, keep data systems secure, and use investments for retaining and developing talent.

Jane Hite-Syed, Vice President, COO, National Government Services

Ms. Hite-Syed serves as the National Government Services Chief Operating Officer. As a strategic business executive who has served in the health care industry for over 30 years, Jane possesses a deep knowledge of federal health agencies with a keen focus on digital health and information technology. Prior to her current position, Jane led the NGS Information Technology organization through a digital transformation to align with the government’s path to modernization. Jane enjoys diverse expertise in strategic business planning, account leadership, enterprise IT and change execution. Jane has a proven record of success in managing change in large organizations and prides herself in starting everything at the most human level. Her leadership style and interpersonal skills are reflected in the culture and results of the organization. Jane was recently featured on the FedHealthIT 100 list in 2022 and received the Leading for Impact: Women in Leadership Award in 2019.

National Government Services

For more than 50 years, National Government Services has been empowering federal healthcare agencies to improve lives and communities. Its core business areas include digital health, providing federal IT solutions and services for healthcare, and business process Solutions. This includes its role as a Medicare contractor for the Centers for Medicare & Medicaid Services.

Follow the show on your favorite podcast platform, and discover more conversations with the FORUM Media Network at GovForum Podcasts. 

Taking a look at how federal healthcare can benefit from digital workflows with Mobeen Vaid, Advisory Solutions Consultant from ServiceNow.

Mobeen Vaid, Advisory Solutions Consultant, ServiceNow

Mobeen Vaid is an Advisory Solutions Consultant at ServiceNow as part of the company’s Federal Healthcare team.  He has over 15 years in federal healthcare, nearly ten of which focused on federal cyber initiatives and programs. In his current role, Mobeen works closely with different Operating Divisions at Health and Human Services (HHS), helping them achieve IT transformation goals and align ServiceNow solutions with the aims of the mission.

ServiceNow

ServiceNow is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. 

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