Keeping IT Brief: The Power Perspective

On today’s Keeping IT Brief, Jurgen Kanagalingam the Senior Solutions Consultant at ServiceNow discusses how technology can help agencies provide improved patient outcomes in healthcare operations.

Jurgen Kanagalingam, Senior Solutions Consultant, ServiceNow  

Jurgen Kanagalingam is a Senior Solutions Consultant at ServiceNow supports modernization efforts at Veterans Affairs.  He has over 15 years of experience working with federal agencies, much of that time working with program leadership helping to identify and evaluate technologies that can help them execute their mission more effectively.  Throughout his career, Jurgen has had the privilege to work with active-duty service members, senior military leadership, Ambassadors, health care professionals and small business owners living his passion for proactive problem-solving.   

ServiceNow

ServiceNow is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. 

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Review of the real-world challenges encountered in clinical research as it becomes both more digital/virtual and involves more diverse teams - particularly problems and opportunities related to collaboration, security, and data interoperability.Today we speak to Edward O’Connor of ManTech on his insights.

Edward F. O’Connor

Subject Matter Expert – ManTech Health

Edward has over 20 years’ experience as a software developer, enterprise architect, and technology executive – and currently serves as a subject matter expert in ManTech International’s health division. He is focused on artificial intelligence technologies, systems engineering, and approaches that bring together clinical, design, engineering, and operational resources to solve multi-disciplinary problems.

Mr. O’Connor served as the Chief Information Officer and lead architect for the ambitious and successful integrated delivery system effort in Austin Texas to bring together primary care clinics, multiple hospitals systems, a startup non-profit health-plan, dozens of community service providers, and the Dell Medical School. Edward currently provides his expertise as an architect and advisor for projects with Walter Reed Army Institute of Research and the VA – while he juggles dissertation research at Colorado State University.

ManTech International Corporation Bio (Focused on the Health practice):

In business for over 50 years, ManTech provides technology solutions and services for every branch of the federal government, including Intelligence, Federal Civilian and Defense agencies. ManTech is focused on the toughest homeland and national security challenges – with mission-driven teams across service areas including cyber, enterprise IT, application development, and artificial intelligence.

ManTech currently supports Health customers at the Military Health System, Department of Veterans Affairs (VA), Centers for Medicare & Medicaid Services, and many other agencies concerned with both operational healthcare, public health, and clinical research.

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The Centers for Disease Control and Prevention’s Advanced Molecular Detection (AMD) program is modernizing the nation’s public health system’s disease-investigation capabilities by integrating traditional epidemiology with next-generation genomic sequencing (NGS) and bioinformatics to look at pathogens in new ways. Innovations developed through AMD yield insights into disease-causing microbes and how to stop them; identify known and emerging infectious pathogens; find disease outbreaks faster; understand, monitor, and control antimicrobial resistance; and develop and target measures to protect people’s health.

Leidos’ scientists and technical experts received a 2022 Innovation Award from FedHealthIT for their work supporting the AMD program in providing scientific computing and bioinformatics support services to CDC scientists. Today we speak with Dr. Vinayaka Kotraiah and Hunter Seabolt to learn more.

Dr. Vinayaka Kotraiah
Program Manager, Scientific Computing and Bioinformatics Services for CDC's National Center for Emerging and Zoonotic Diseases

Dr. Kotraiah has 15 years of relevant experience in project management and vaccine and drug discovery research. He has supported projects totaling more than $15M from the Defense Threat Reduction Agency (DTRA) and United States Agency for International Development (USAID) as Principal Investigator and Project Manager. He has also been a discovery scientist in the Biotech sector and has led target discovery and validation efforts in the context of multi-year Biotech-Pharma collaborations in the areas of neurodegenerative diseases and cancer. He has one awarded patent, four pending patent applications, and 14 publications. He has licensed out two inventions as an awarded solver through Innocentive Inc.’s crowdsourcing platform. He is currently the Program Manager for the $13M Scientific Computing and Bioinformatics Services contract from CDC's National Center for Emerging and Zoonotic Diseases (NCEZID).

Hunter Seabolt
Bioinformatics Team Lead 

Hunter Seabolt has 9 years of relevant experience in bioinformatics and molecular biology research. His work has primarily focused on untangling the genomes of pathogenic microbes and parasitic organisms dating back to his early graduate school days through the present day. His development efforts include extensive benchside R&D to develop novel techniques to facilitate whole-genome sequencing of microbial genomes, the design and implementation of new analytical methods for genomic data, and contributions to open-source scientific computing initiatives like Nextflow's nf-core. He has published eight research articles to date and is currently the lead Bioinformatics Scientist for the Scientific Computing and Bioinformatics Services contract from CDC's National Center for Emerging and Zoonotic Diseases (NCEZID).

Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit http://www.Leidos.com. 

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This podcast is based on an event dated August 16, 2022.  If you miss this event, be sure and check out our list of upcoming events on FedHealthIT.

Today we are speaking to Susan Sharer, the CEO of FedHealthIT about the upcoming Women in Leadership Luncheon taking place during DHITS in Florida.

Link to register: https://www.eventbrite.com/e/attending-dhits-leading-for-impact-women-in-leadership-luncheon-on-816-tickets-356965161407

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Eight in ten physicians believe the United States cannot improve health outcomes or reduce health care costs without addressing social factors that affect patient health. Social Determinants of Health/Social Drivers of Health (SDOH) include socioeconomic status, education, neighborhood/social and physical environment, nutrition and food security, health care access and more.  Today Kamala Green of NGS takes a look at when a patient faces various challenges across these sectors, it truly inhibits their ability to seek professional medical help and primary health care.

About Kamala Green

In her current position as the Social Drivers of Health Program Manager at National Government Services, Kamala assists with strategic design, implementation and evaluation of social drivers of health initiatives, where she partners to recommend initiatives related to unmet social needs, such as food, housing, legal support and income. Since joining NGS in November 2021, Kamala is instrumental in level setting and shaping the agenda for health equity and the social drivers of health (SDOH), specifically for Medicare.

About National Government Services (NGS)

For more than 50 years, National Government Services has been empowering federal healthcare agencies to improve lives and communities. Its core business areas include digital health, providing federal IT solutions and services for healthcare, and business process Solutions. This includes its role as a Medicare contractor for the Centers for Medicare & Medicaid Services. Part of the Anthem family of businesses, NGS is headquartered in Indianapolis, IN, and employs more than 1,500 associates across the country.

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It’s hard to believe that for the first decades of the information age, the U.S. military kept track of health records for millions of active-duty soldiers, sailors, airmen and airwomen, support staff, and retired service members using pens and pencils, typewriters, copy machines, and snail-mail. Unsurprisingly, errors were all too common, as people were involved in every transaction. As hard as healthcare staff worked to get it all right, mistakes still happened, records were impacted, and patients often suffered the consequences.  Today we speak with Rob Carey, the President of Cloudera Government Soultions on how a successful EHR system allows for a person’s medical history to be available at the point of care at any military medical facility, and within seconds.  

Rob Carey, President of Cloudera Government Solutions

As a highly recognized executive, Rob Carey leads the public sector team at Cloudera Government Solutions during a time in government when data-centric projects and digital transformation is of the utmost importance. As former U.S. Navy CIO and Deputy DOD CIO, Carey uses his 32 years of federal experience to apply what’s needed to meet the standards for the future of IT modernization in government. He supports customers across the federal civilian and defense sector as they continue to navigate data-driven challenges and work to meet key White House directives.

Cloudera Government Solutions 

Cloudera Government Solutions believes data can make what is impossible today, possible tomorrow. Each day, the company shows federal government agencies the true value of data. Cloudera empowers its customers to transform complex data into clear and actionable insights, ensuring that teams are able to build their data-driven future.

Government agencies are faced with a multitude of challenges, including aging legacy systems, fraud and abuse, and crippling cyberattacks. Cloudera’s solutions address these challenges by simplifying data acquisition and delivery, while providing public sector leaders with the insights they need to serve their constituents.

Cloudera partners with federal, state and local, and education institutions to support data security and governance mandates, modernize data architectures across any platform, and meet the zero-trust mandate related to data flow. With customers across 40 global governments, Cloudera can accelerate data movement and digital transformation to accomplish mission-critical objectives.

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The increasing use and adoption of AI across the Federal Government shines a growing spotlight on the potential risks and vulnerabilities facing government agencies and their stakeholders.  As the need for AI technologies are being rapidly adopted and implemented across the government, effective AI risk management becomes increasingly essential. KPMG Managing Director Mike Peckham explores Trusted AI and provides insight into the steps Federal agencies can take to better understand their AI risk posture. 

Mike Peckham, KPMG Managing Director

Mike is a financial services and large-scale Change Management leader. With over 34 years of federal experience, Mike championed the use of new technologies, such as Artificial Intelligence, Machine Learning, Robotic Process Automation, and Blockchain, to promote data-driven decisions at HHS.  

 KPMG

At KPMG they are committed to helping make the US healthcare system work for everyone. Their professionals bring the right mix of passion, technical capabilities, and knowledge of health and human services programs and agencies to solve the most complex problems facing healthcare today. They work side-by-side with you, asking the hard questions and applying innovative, human-centered thinking. They take a tailored approach that focuses on your people, your mission, and your organization, with services that span strategy, implementation, and sustainment.  Learn more about KPMG, their people, and solutions at www.kpmg.com/us/federal 

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Dr. Rod  Fontecilla of Guidehouse joins us today to discuss how digital twins can advance patient care via simulation environments and immersive experiences to improve efficiency across clinical facilities, medical centers, and outpatient clinics, as well as advance personalized medicine.

Rod Fontecilla, PhD, Chief Innovation Officer, Guidehouse

Dr. Fontecilla has more than 30 years of experience in implementing large and complex mission-critical IT solutions for both the federal government and commercial sector. He oversees Guidehouse’s strategic research and development efforts, advances initiatives to expand corporate technical competencies and capabilities, and fosters the development of innovative solutions. In doing so, Dr. Fontecilla leads all aspects of technology development in artificial intelligence, machine learning, and predictive analytics, including data analytics, software engineering, application modernization, and cloud computing.

Guidehouse

Guidehouse is a leading global provider of consulting and outsourcing services to the public sector and commercial markets, with broad capabilities in management, technology, and risk. Recognized as the third-largest healthcare management consulting firm by Modern Healthcare in 2021, the Guidehouse Health team helps hospitals and health systems, government agencies, life sciences and retail companies, employers, and payers solve their most complex issues, overcome unique market challenges, and deliver innovative services to their communities and customers. Visit the Guidehouse Center for Health Insights for health industry research, trends, and best practices. 

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Rates of suicide are increasing among members of the military. This podcast will explore of new technologies like automation and asynchronous tools can help address the growing behavioral health crisis and reach more people in need.

 
Mitch Mitchell, VP Government Solutions Amwell
W.B. “Mitch” Mitchell currently serves as Group Vice President, Government Solutions with Amwell. Mitch is a senior strategy and management professional with over 25 years passionately building businesses in healthcare and information technology. He combines expertise in Military and Veteran’s Health, Telemedicine, Federal Health Programs, Patient Engagement and Clinical eHealth Strategy Development. Before joining Amwell, Mitch led Government Solutions for Ciox Health and for 15 years prior, Mitch led teams across McKesson/RelayHealth and Change Healthcare, supporting complex commercial and federal health IT, HIE and patient engagement programs.

Amwell
Amwell is a leading digital care delivery platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. 

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Today we have a discussion with the CEO of Anthro-Tech on the importance of putting people at the center of everything companies do, which is a change that not everyone is going to love, but in the end, it will help the federal government be more efficient and effective in delivering usable and accessible services and solutions to improve people’s lives.


Suzanne Boyd, CEO and Founder, Anthro-Tech
Suzanne is the Founder and CEO of Anthro-Tech. She has more than 20 years of experience in leading user-centered design and customer research initiatives for government agencies, non-profits, and organizations with a social impact mission. As a trusted advisor for many clients, Suzanne has a proven track record in successfully positioning user-centered design as a catalyst for delivering better customer experiences and helping organizations make the shift to customer-centric business processes and cultures. She is a thought leader and expert in institutionalizing user-centered design, cross-channel customer experience, and E-Government strategy.

Anthro-Tech
Anthro-Tech is a human-centered design consultancy focused on government agencies, nonprofits and enterprises with a social impact mission. We provide user-centered design strategy, user research, and user experience design to organizations throughout the region and across the nation. We help organizations gain a deep understanding of their customers through research to design products and services that are usable, useful and make a positive impact on people’s every-day lives. Anthro-Tech has extensive experience leading customer strategy initiatives and transforming organizations to be more customer-centric.

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