August 7, 2025: In this Keynote recap, Bill takes viewers through the untold reality behind digital transformation: the biggest obstacles aren't technological, they're human. What happens when you're tasked with building an entire IT department from scratch, or when you have to justify why a hospital even needs a CIO? As organizations develop their fourth digital roadmap and AI promises to revolutionize care delivery, seasoned executives reveal how clinical experience shapes risk tolerance, why traditional hiring practices miss diverse talent, and the critical mistake of treating innovation as a separate function. From Penn Medicine's team-building challenges to Utah's rural care initiatives, these leaders offer candid insights about balancing budgets with human resources, communicating effectively up and down the chain, and preparing organizations for an AI-enabled future without creating costly silos.

Key Points:

1. [00:01:00] - Michael Restuccia 
2. [00:02:00] - Deborah Proctor - Donna Roach 
3. [00:03:00] - Susan Ibanez 
4. [00:04:00] - Lee Milligan 
5. [00:06:00] - Chuck Podesta 
6. [00:07:00] - Joel Klein 
7. [00:08:00] - David Butler, MD 
8. [00:09:00] - Tressa Springmann

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