KHM Today

Hello KHM Today viewers! We have a great episode for you today where we cover participating or hosting in-person travel events and celebrating our favorite things about Celebrity Cruises.  

First up we have a panel of KHM Travel Group agents who have recently put themselves out there and either hosted a travel night or were a part of an expo. Hear what worked, how it went, and what they would do differently.  

Barb Qua is back with a special recording with Carolyn to talk about their 5 favorite things about Celebrity Cruises. They share useful information on what makes the brand unique and what is coming soon. 

We hope you use what you learned today to promote your travel business. If you do, be sure to let us know. We would love to hear from you! Tune in next week while we talk about Christmas Markets.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome back to KHM Today. We hope you all had a great holiday. Don't forget to watch the Thanksgiving Food Bank Challenge video we released last week: https://www.youtube.com/watch?v=KYzOshWHE7c 

Today’s episode has a special guest and an exclusive interview from Sandals Dunn’s River.

Our first guest is the founder of Accessible Travel Network, Kristy Durso. She talks about resources, tips, and some key insights on how to approach the subject of accessible travel with your clients.  

In September, some of team was able to travel to Jamaica and visit the new Sandals Dunn’s River resort. Listen as we talk to Deryk Meany, the General Manager. He shares some amazing features of the new resort and shares some insider tips.
Watch the video on YouTube:
https://youtu.be/z6982LgB5PM?si=rjjY9CrYcMa48ZOo 

Join us next week for the start of Carolyn’s birthday celebration as we talk about how to make travel nights successful. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello KHM Today listeners! The giving season is upon us and our team is off this week as we observe the holiday with our families and friends. 

Head over to our YouTube channel where you can watch as Carolyn continues her Food Bank challenge to see how many items she can get for a local food bank while trying to stay in budget. 

https://youtu.be/KYzOshWHE7c

Don't forget to tell us in the comments, or on social media using #KHMToday, your giving or holiday traditions. 

Tune in next week for a new episode! 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome back to KHM Today! We have some very special guests here to talk about military appreciation and some insights on cruising. 

John Chernesky is back to talk about his new role as Senior Vice President of North America Sales with Norwegian Cruise Line. He shares his goals and thoughts for the future of the company and the cruise industry.  

Next up we have a panel of ladies with a military affiliation in honor of National Veterans and Military Families Month. They share tips on using discounts, how to tap into the community, and how they have become successful with the responsibility of being a military family.  

What a great episode. We hope you learned a lot and use that knowledge to tap into the communities that you are a part of. There will be no live show next week but be sure to tune in for a bonus episode we recorded. You will not want to miss it! We hope everyone has a safe and happy Thanksgiving.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Welcome back to KHM Today! Today’s episode is filled with tips to make your group trips a success and some insight on traveling to Europe in 2025.

First up from ALG Vacations we have Dan Miller from their Group Department, and KHM Travel Group’s BDM, Jennifer Lewallen. They are here to chat about group trips. Groups are a great way for family and friends to reconnect and have fun. If you are a KHM Travel Group Agent, don’t forget we have a dedicated team to help you during the process and a new Group Camp event that you can learn more about in MyTravelAgentPortal.

Have you been wondering what ETIAS is? In this segment Sarah Mayfield, our Education Specialist, answers some common questions you or your clients may have. Keep an eye out on the resources available to make sure you stay informed. We will have a future segment on this as well as we get more information. 

Be sure to tune in next week for more industry news and straight up fun! See you then.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome to KHM Today! We have a great episode for you with tips on how to leave your worries behind and stay in the moment while traveling.  

Joining us today are Mike Julius, Vice President of North America Field Sales, Justin French, Regional Vice President, and Chris Schutz, Business Development Director, from Carnival Cruise Line. They chat about how you can promote yourself as a travel agent and tips to de-stress while on a cruise. 

Whether you feel relaxed while reading a book by the pool or going down an awesome water slide, there is something for everyone while onboard a Carnival ship. 

Tune in next week to learn a bit more about groups and what to expect when traveling to Europe next year. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello listeners and welcome to our Halloween episode! If you are a regular, you know that Carolyn loves a good costume. We use this to our advantage to get to wear fun outfits all while sharing how to use holidays to promote and improve your travel business. 

First up is a fan favorite, Kathy Killen. Business Development Manager with Royal Caribbean. Hear about what they do over the holiday and what is new with their brand. Have any clients that love Halloween? Be sure to boooook them on a sailing over the holiday. 

Next up is our resident spooky specialist Ashley Newton, Lead Video and Media Content Specialist with KHM Travel Group. She is here to share creative ways that you can celebrate while onboard. Be sure to eat, drink, and be scary! 

If you use any of these ideas or come up with your own to lift your spirit while sailing, let us know! Tag us on Facebook or Instagram or comment down below. We would love to sea what you do! 

Never fear, we will be back next week with more great content on how to de-stress with guest host Sarah Mayfield. We hope you have a fangtastic Halloween.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello listeners! We are back this week with an episode you won’t want to miss. It is filled with tips on how to make and keep your travel business successful. 

First up we have Lauren Harris, Sales Manager for National Accounts with Virgin Voyages. Hear about all the exciting things that are happening with the brand and what new destinations are coming.  

Next up we have a familiar face, Matt Wahlgren. He is here to talk about setting standards for your customer service. Being consistent and professional with your clients will keep them coming back to book with you.  

Next week is our Halloween episode. Tune in for some spooky good times and find out what Carolyn is going to be for Halloween this year. Any guesses? Add them in the comments below! See you next week.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello listeners. Please enjoy this bonus episode of KHM Today while we are out educating our agents at Boot Camp.  

Carolyn is joined by Chris Schutz and two KHM Travel Group Agents Leigh Lee and Kim Stanley. Both were chosen to be finalists for Carnival’s Your Winning Plan grand finale. Hear about their experience and how industry events like these can help grow your travel business.  

A special congratulations to Kim for being the grand prize winner! Join us next week as we are live talking about meeting your service level agreements. See you then. 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome to KHM Today. We have a great episode for you today filled with unique opportunities and an example of how you can establish your niche as a travel agent.  

First up we have Lionel Garcia, Director of Strategic Accounts for MSC Cruises. Hear what is new with their product and the unique opportunities you or your clients can experience while sailing. 

Next up is KHM Travel Group Agent, Nazy Ramallo-Sierra. She is the number one selling agent in the country for MSC weddings. Hear about how she got her start in this niche and learn some tips on how to create a successful trip while on board. 

Knowing what makes suppliers unique helps you market their product. It is always important to thoroughly qualify clients, so they have the best experience. There will be no live show next week because we will be educating our agents at Boot Camp but tune in for a special video about the Carnival Your Winning Plan. We had two agents who were finalists, and one was the grand prize winner! We are so proud of them, and they join Chris Schutz to talk about the experience.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com