KHM Today

Hello viewers! Today is National Tourism Day and we have some fantastic guests here to talk about how we can explore the world while keeping its health and beauty intact.  

First up is our keynote speaker from our Luxury Symposium event. Ken Muskat, Managing Director for Scenic Group USA, is here to talk about their Cherish the Planet Initiative. They care about the people that work there, the places they visit, the ships they are building, and the environmental impact cruising has. Tune in to hear more! 

Next up we have two KHM Travel Group Agents, Andrea Miner and Laura Bender, to talk about expedition cruising and some bucket list destinations.  

Now is the time to start planning your next dream trip and don’t forget to keep the environment in mind so that we can experience all the world has to offer for years to come. We hope you tune in next week for more great content. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Join us from Destination Success as Carolyn discusses Sandals with Gary Sadler, Executive Vice President of Sales and Industry Relations.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: Sept 13 

Hello and welcome to another episode! We have a sweet episode for you today filled with tips and information to help you sell theme parks to your clients. 

It is National Chocolate Day and what better place to experience some unique treats than Universal Parks and Resorts? Karin Greene shares multiple places you can go while visiting to have an enjoyable and delicious time. It’s also spooky season! Hear about their Halloween Horror Nights and how to treat your clients to a terrifyingly fun experience. 

Back by popular demand is Amy Garner, our DE&I Specialist with KHM Travel Group. Amusement parks can be overwhelming and a challenge for some people. She shares her knowledge of how to make your clients comfortable and safe while having an awesome time. See the bottom of the description for resources to help you navigate the policies and programs that some theme parks offer. 

Didn't this episode make you want to get on a plane and go to a theme park? We hope you learned a lot and use that information to give your clients a sweet adventure. We won’t have a live show next week, but we will be releasing a special interview with our Destination Success keynote speaker. Tune in at our normal time, Wednesday at 3 PM ET, to hear more.

Walt Disney World Resort:

https://disneyworld.disney.go.com/guest-services/guests-with-disabilities/

https://disneyworld.disney.go.com/guest-services/cognitive-disabilities-services/

https://disneyworld.disney.go.com/guest-services/disability-access-service/

https://disneyworld.disney.go.com/guest-services/special-dietary-requests/

Disneyland Resort:

https://disneyland.disney.go.com/guest-services/guests-with-disabilities/

https://disneyland.disney.go.com/guest-services/cognitive-disabilities/

https://disneyland.disney.go.com/guest-services/disability-access-service/

https://disneyland.disney.go.com/guest-services/special-dietary-requests/

Universal Orlando Resort:

https://www.universalorlando.com/web/en/us/plan-your-visit/accessibility-information

https://www.universalorlando.com/webdata/k2/en/us/files/Documents/universal-orlando-riders-guide.pdf

https://accessibilitycard.org/

Universal Studios Hollywood:

https://www.universalstudioshollywood.com/web/en/us/accessibility-information

https://www.universalstudioshollywood.com/tridiondata/ush/en/us/files/documents/universal_riders_guide.pdf

https://www.universalstudioshollywood.com/web/en/us/dietary-food-guide

https://accessibilitycard.org/

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: Sept 6 

Hello and welcome to another great episode of KHM Today. Tune in for great energy, incredible conversation, and tools to help you in your travel business.  

Our first guest is Cesar Pascuales Pedroza from Celebrity Cruise Line. He is here for the first time to talk about his job and some of his favorite excursions. The more you travel, the more you expand your mind.  

Next up is Matt Wahlgren and Josephine DiMaggio. They are here to talk about how to use Chat GPT to help you in your travel business. This can be a great tool, but you need to remember that editing and some research still needs to be done.  

What a great episode. We hope you learned a lot and join us next week to talk about National Chocolate Day and Theme Parks. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 08/23/2023 

Hello viewers! We have an incredible episode of KHM Today for you.  

First up we have Andrea Hilbert from the Hyatt Inclusive Collection. She talks about their brand and unique experiences that you can offer your clients with their hotels.  

As we are nearing the end of Black Business Month, we put together a panel of our agents to come on the show. Joining us is Marcus Williams, Cestaine Glover, and Laurence Pinckney. These three successful business owners share their words of advice and offer tips on how to keep and retain clients. 

Key takeaway: Show your worth as an agent. You are the reason that clients come back to book with you. We hope that you learned a lot today and feel empowered to make your business a success.

Tune in next week for a special guest host while we talk about Virgin Voyages.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 08/16/2023 

Knock Knock. Who’s there? KHM. KHM who? 

It’s KHM Today! Your favorite weekly resource for industry news and straight up fun. Today is National Tell a Joke Day so our episode is filled with laughter along with business and marketing tips. Watch this episode on YouTube to see Carolyn go all out in her horse mask!

Our first guest came in incognito. Did you guess who it was?  It’s Chris Schutz! She is here to catch us up on Carnival Cruise Line and their strategy to help get your clients cruising.  

Next up is Sara Rawlings, the Marketing Production Manager at KHM Travel Group. She is here for our final installment of the Be a Social Butterfly segment. They cover tips on how you can be a great marketing asset for your travel business.   

We are so excited to finally have our print shop up and running. Be sure to check it out at https://khmprintshop.com/ and start wearing your love of travel today! Next week we have a panel of guests to talk about Black Business Owners Month and what it means to them. Be sure to tune in. See you then!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome to another episode of KHM Today! It is National Book Lover’s Day, so our guests share what books they have read that have helped them both professionally and personally along with other industry updates. 

First up is Kathy Killen from Royal Caribbean. She is here to talk about their brand-new ship coming next year. If you are an agent, be sure to check out CruisingPower for a flyer talking about the new app. Here are the books she shared: 

Perfectly Yourself, Matthew Kelly 
Resisting Happiness, Matthew Kelly 
The Age of Speed, Vince Poscente 

Next up is President and CEO of KHM Travel Group, Rick Zimmerman. He came prepared with a stack of books he feels are vital to read. Here are the ones he and Carolyn talked about. 

The Holy Bible 
Emotional Intelligence, Travis Bradberry & Jean Greaves 
Four Cardinal Points of Entrepreneurship, Charles Clinton Spaulding 
The 21 Irrefutable Laws of Leadership, John Maxwell 
QBQ!, John G. Miller along with the workbook 
Strength Finders 2.0, Tom Rath 
Profit First, Mike Michalowicz 
Smart Women Finish Rich, David Bach 
Oh, the Places You’ll Go!, Dr. Seuss 

Next week we have our final segment of Be a Social Butterfly. Tune in for a very exciting announcement. See you then! 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 08/02/2023 

Hello and welcome to KHM Today! We are back after an amazing event. In case you missed it, we released a special video message. Be sure to check it out: https://www.youtube.com/watch?v=FTIQtfFqcJA  

Our guest today is Lisa Doss, Director of Sales for ALGV. She is here to clarify what NDC Fares are, share this summer's hottest destination, and talk Travefy.  

KHM @ Home is back this week. Carolyn makes an Aperol Spritz. This is the perfect afternoon drink and transports you to the streets of Europe. Let us know if you make this drink and how it turned out! 

We may have experienced a few technical difficulties this week, but the content was still great. We hope you learned a lot and understand what the differences are with NDC fares. See you next week for more amazing content.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

We are away this week at KHM Travel's Destination Success, an educational event taking attendees around the world in four days! Keep your learning journey on track with this special bonus episode. 

We are bringing you more Travel Agent Tips with Bill Coyle and Matt Wahlgren. In this episode they cover some of the basics to consider for working with your LGBTQ+ clients. 

We will be back next week with more KHM Today! 

Watch this episode on our YouTube channel: https://youtu.be/sQkF6Yl0cpY

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Ahoy KHM Today viewers! We have a special episode for you today featuring one of our favorite guests and our Cruise Chat Champion! 

Have you ever thought about creating a group cruise? Kevin Kelly breaks down the best practices to make your group idea happen. Don’t forget, it’s the relationships that you create and the value that you bring that makes a successful group.  

There will be no live show next week because we will be with 200 of our agents at our Destination Success event. But tune in at our normal time to see a fun video we put together. Sea you in two weeks! 

If you don’t know the Cruise Chat Champion reference, check out our Travel Agent Tips video, How to Talk Like a Travel Agent: 25 Cruise Terms to Know. https://www.youtube.com/watch?v=4uAM7GgIZGc

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com