Christmas is coming, the goose is getting fat ... but do you know for how long and at what temperature your dinner should be in the oven? Linda McAuley will be finding out from her guests how you can avoid some of the things that go wrong at Christmas. Airports and ferry terminals are at their busiest and cancellations can disrupt plan for family reunions. The postal and parcel delivery networks don't always keep their promises. Not every present works when the box is opened. Can you exchange those socks for a pair that fits? And what are the rules around refunds? Linda's joined by travel expert Sandra Corken, consumer guru Jimmy Hughes, and the Consumer Council's Richard Williams.