The Big Themes:

• Know your why. Don’t do projects with unclear outcomes or that do not solve a defined business issue/goal. Digital transformation only works if there’s actually a business transformation.
• Integrations.They’re more important that you think, take longer and can be problematic. The less spaghetti, the less mess.
• Your team will make or break your success. Pick the best partner, project leader, and internal team for your project, and if you don’t have a solid executive sponsor, you’re fighting an uphill battle.
• Control what you can control. Before your project gets approved, start getting your house in order. Clean up bad data before you start your project. Make sure you have a way to manage your project systematically throughout.

The Big Quotes:

“Customers and vendors celebrate this idea of go-live, like yay! And they have cakes and they take pictures and isn't that great. But the reality is that's really when the work begins.”

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