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Customer Service expert, co-author of “The Best Service is No Service” and founder of Driva Solutions, Bill Price is back for more! In this episode we discuss the need for a weekly customer service meeting. Time is tight–this we know, but a weekly meeting is a must. Episode 11: Bill Price on Why You NEED…
The post Labcast: Bill Price on Why You NEED Weekly Customer Service Meetings appeared first on OpenView Labs.
Customer Service expert Bill Price explains why many company's customer service is "Stuck".
The post Labcast: Bill Price Thinks Your Customer Service May Be Stuck appeared first on OpenView Labs.
Great Mentors are exceptionally important at the expansion stage.
The post Labcast: Brad Feld on the Importance of Great Mentors appeared first on OpenView Labs.
Scott Maxwell and Brad Feld discuss Company Culture.
The post Labcast: Discussing Company Culture with Brad Feld appeared first on OpenView Labs.
Join me as I speak with Joe about blogging etiquette (both on your blog and also comment etiquette) as well as the first 3 steps to getting started with a content marketing initiative. Joe shares the recipe for the “secret content marketing sauce“…you don’t want to miss this one! Episode 6: Interview with Joe Pulizzi
The post Labcast: Interview with Joe Pulizzi (Part 2 of 2) appeared first on OpenView Labs.
Join Scott Maxwell as he discusses Company Development.
The post Labcast: Intro to Company Development appeared first on OpenView Labs.
Join Scott Maxwell as he takes a deep dive into Customer Development
The post Labcast: Intro to Customer Development appeared first on OpenView Labs.
Join Scott Maxwell as he takes a deep dive into the world of Whole Product Development.
The post Labcast: Intro to Whole Product Development appeared first on OpenView Labs.
In this podcast, we feature an interview with Scott Maxwell, founder of OpenView Venture Partners. Join us as we discuss the Labs website...
The post Labcast: Intro to the Labs Website appeared first on OpenView Labs.
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