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LaunchPod | Product Management Podcast
LaunchPod | Product Management Podcast episodes
- Is Dashboarding Dead? How AI Is Changing Analytics UX | Robert Henkhaus, VP of Product (Enverus)
From U.S. Army sniper to VP of Product, Robert Henkhaus knows a thing or two about high-stakes decision-making. Today, he’s a product leader at Enverus, the software platform guiding billions of dollars in global energy capital.
Fresh off Enverus’ acquisition by Blackstone, Robert joins us to discuss how to innovate when the pressure is on.
In this episode, we cover:
- Why "Black Box" AI Fails: How Enverus builds trust with investment stakeholders by forcing AI to "show its work" on multi-million dollar recommendations.
- The Death of the Dashboard: Robert’s hot take on why AI will soon make traditional charts obsolete.
- Surviving Acquisition: The "60-Day Horizon" strategy Robert uses to keep team velocity high amidst Private Equity uncertainty.
LinksLinkedIn: https://www.linkedin.com/in/robert-henkhaus/
Enverus: https://www.enverus.com/Chapters00:00 Intro
03:39: Product innovations at Enverus4:03: AI in the energy sector: How Enverus is implementing AI in oil and gas operations6:47: Progressive disclosure and using AI to improve the user experience9:56: Product engagement scores: How Enverus tracks success metrics15:39: How internal teams are engaging with AI at Enverus17:53: Are dashboards dead? How AI is transforming analytics19:36: Enverus' recent acquisition by Blackstone28:00: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Robert Henkhaus.
28 min - Why AI Agents Are the Future of ERP | Bret Tushaus, VP Product (DelTek) - Repeat
In this repeat episode of LaunchPod, originally published on Aug 12, 2025, we’re talking with Bret Tushaus, VP of Product at Deltek.
In this episode, we discuss:
- How Deltek built Dela — an AI agent framework powering everything from smart summaries to autonomous accounting
- Why AI is rewriting the role of Product Management, and what leaders need to know now
- How Bret’s team leveled up their AI skills fast — with short, high-impact sprints focused on real tools and real problems
LinksLinkedIn: https://www.linkedin.com/in/bret-tushaus-b959b56/
Deltek: https://www.deltek.com/enChapters00:00 Introduction to AI in Product Management
01:06 Building AI-Powered Solutions at DelteK03:05 Smart Summaries and Predictive Analytics08:24 Intelligent Exploration and Conversational Interfaces17:39 The Future of AI Agents22:14 Getting Started with AI in Your Team26:52 Final ThoughtsFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Bret Tushaus.
29 min - Lessons from the Launch that Became a Silicon Valley Punchline | Berni Fisher, VP Product (Appcues)
This week, we sat down with Berni Fisher, VP of Product at Appcues and a self-described "first principles goddess." Berni goes deep on what it was really like behind the scenes during the notorious 2012 Apple Maps launch, the triple threat problem at ButcherBox where they exist at the intersection of grocery, eCommerce, AND SaaS, and more.
In our conversation, Berni discusses:
- Surviving the "2012 Apple Maps Debacle" and the intense backlash post-launch, as well as how the team used a "triage mindset" to prioritize fixes based on customer usage and risk.
- Her Black Friday Gamble: Why she pushed for a risky site overhaul at ButcherBox right before their busiest season, resulting in double-digit conversion gains
- And Customer-Led AI Innovation: how Appcues used their own product to poll users on AI trust, leading to a roadmap driven by actual customer needs rather than industry hype.
LinksBerni's LinkedIn: https://www.linkedin.com/in/bernadettefisher/
Accues: https://www.appcues.com/Chapters00:00 Introduction
01:43 Berni Fisher's product journey04:44 Challenges and Lessons from Apple Maps15:26 Transition to ButcherBox17:27 Innovations and Customer Focus at ButcherBox24:35 AI Innovations at Appcues27:34 ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Berni Fisher.
26 min - Why Top-of-Funnel Traffic is Dead (& How TED is Replacing It ) | Tricia Maia, Head of Product (TED)
Today, we’re joined by Tricia Maia, Head of Product at TED. We all know TED Talks — but behind the scenes, TED is undergoing a massive product transformation to adapt to a post-AI media landscape. In this episode, Tricia Maia, Head of Product at TED, pulls back the curtain on how they’re solving the “discovery” crisis facing digital media today.
Tricia shares:
- Why “views” are dead: Explaining why TED is abandoning top-of-funnel traffic as their North Star metric and shifting focus to “depth,” completion rates, and account signups to combat volatile search algorithms
- AI that actually scales: How TED is using advanced AI auto-dubbing — not just subtitles — to clone speakers’ voices into other languages, driving 2-3x better performance
- The “gap” strategy: The challenge of connecting a decentralized ecosystem of free users and volunteers at TEDx with an ultra-premium live experience that can cost up to $12,500 per ticket
LinksTricia's LinkedIn: https://www.linkedin.com/in/triciamaia/
TED.com: https://www.ted.com/Chapters00:00: Introduction
01:51: TED's Media Landscape in an AI World02:17: What does "Product" mean at TED?04:24: How TED is Dealing with Challenges and Strategies in Media Discovery14:59: Evolving Metrics and Goals Beyond Vanity Metrics Like Views24:24: How TED is Connecting Digital and Event Audiences32:22: TED's New AI Auto-Dubbing Initiative37:14: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Tricia Maia.
35 min - Make the C-Suite Think Like a Startup (Without Getting Fired) | West Stringfellow, VP Product (ex-Target, Blackhawk)
Today, we’re joined by West Stringfellow, currently VP of Product at Blackhawk Network and former VP of Innovation at Target.
In this episode, West shares:
- How he went from stealth startups to leading innovation at a company with over $77 billion in annual sales
- The methods he uses to manage up and influence leadership in order to achieve the outcomes necessary to create successful organizations time and time again
- The bold move that accelerated his Target career, which included hand-delivering over 300 copies of his innovation proposal to every executive at their Minneapolis HQ, even catching the attention of Target’s CEO
- An inside look at how Blackhawk is thinking about AI and digital transformation by cultivating “culture carriers” to champion AI
LinksWest’s LinkedIn: https://www.linkedin.com/in/weststringfellow/
Blackhawk Network: https://blackhawknetwork.com/HowDo: https://howdo.com/about/Chapters00:00: Introduction
01:17: West's career journey02:08: Project Goldfish and West's startup background05:43: Making product and strategy decisions at Target06:25: West building a Techstars Startup Accelerator08:39: How West's work at Target inspired his startup, HowDo09:44: How did West "manage up" at Target?17:05: An introduction to Blackhawk21:02: Digital transformation with gift cards23:44: How Blackhawk is using AI30:29: Big AI wins33:09: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: West Stringfellow.
33 min - Why PMs are Leveling up into AI Product Engineers | Sarah Jacob Singh, CPTO (Medbridge)
Today, we’re joined by Sarah Jacob Singh, CPTO at Medbridge, a digital healthcare platform.
In this episode, Sarah shares:
- Why AI means all companies have to act like startups again, with product more tightly integrated from engineering all the way to go-to-market
- How many Product Managers are evolving into Product Engineers - building prototypes, shipping code, and helping developer teams innovate faster
- The ways Medbridge is leveraging AI-enabled Product Engineers to ship big bets weekly instead of quarterly
LinksSarah’s LinkedIn: https://www.linkedin.com/in/sarahjacobsingh/
Medbridge: https://www.medbridge.com/Chapters00:00: Introduction
01:53: Sarah’s career journey03:56: The expanding role of product management08:22: The impact of AI on product and engineering11:35: Prototyping and feedback loops17:20: AI adoption in healthcare19:04: What is the “product engineer”?22:47: In-house vs. Purchased solutions29:13: Medbridge’s upcoming hackathon30:54: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Sarah Jacob Singh.
29 min - A Serial Founder’s Guide to Pivots, Exits, and AI | Raj Singh, VP of Product (Mozilla)
Today, we’re joined by serial entrepreneur Raj Singh. His multiple exits have landed him in product leadership roles at companies like Salesforce.com, and, most currently, as a VP of Product at Mozilla, where he’s leading the team creating new AI products for SMBs.
In this episode, Raj shares:
- How his companies navigated multiple pivots, with innovations from ChatGPT and Zoom leading most recently to an acquisition by Mozilla
- What makes “agentic browsers” the next major interface for the web, and how they could change everything from ad models to API access
- And why Mozilla’s stewardship of Gecko, one of only three major browser engines, is essential to keeping the internet open in the age of AI
LinksLinkedIn: https://www.linkedin.com/in/rajansingh/
Mozilla: https://www.mozilla.org/en-US/Chapters00:00: Introduction
01:50: Raj’s entrepreneurial journey03:52: The evolution of meeting summarization tools07:51: Raj’s product pivot08:26: Adapting to video communication during the pandemic16:05: Pulse’s viral growth and Mozilla acquisition20:25: AI and browser integration27:10: Mozilla’s role in browser innovation30:58: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Raj Singh.
29 min - When CPO Becomes CMO: The Expanding Role of Product Leaders | Karen Chao (Flowspace)
Today, we’re joined by Karen Chao, Chief Product Officer at Flowspace, an ecommerce logistics platform, where she’s also taken on a role as head of marketing. Previously, Karen held product leadership roles at Apple, Replicon, Innit, and more.
In this episode, Karen shares:
- How she ended up running Marketing on top of Product, and how bringing these two functions under one leader has improved go-to-market for Flowspace
- The biggest surprises she’s uncovered running marketing as a product leader, from chaotic tool stacks to the next wave of AI-powered go-to-market automation
- And how Flowspace’s product team uses AI tools like Cursor and Claude to accelerate discovery and prototyping, and even ship small bug fixes straight to production without Engineers involved
LinksKaren's LinkedIn: https://www.linkedin.com/in/karen1chao/
Flowspace: https://flow.space/Resources(Ethically) cheat your way to $250M+ | Mikal Lewis, Product Exec. (Whole Foods, Nordstrom): https://youtu.be/5txeT2U_YQo
Chapters00:00: Intro
02:06: Karen's career highlights03:59: How Karen and Flowspace are using AI in their team workflows15:11: The intersection of product and marketing22:13: What's surprised Karen most about transitioning from product to marketing29:12: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Karen Chao.
28 min - How she ended up running Marketing on top of Product, and how bringing these two functions under one leader has improved go-to-market for Flowspace
- When AI Makes Engineering Too Fast for Product Teams | Oji Udezue (ex-Typeform & Calendly)
On today’s episode of LaunchPod, we’ve got something special for you. Normally, you’d have to join us in person at one of the dinners we host for product leaders to hear this talk from Oji Udezue. But the response has been so great, we had to bring him onto the show again.
Oji has previously held product leadership roles at Typeform, Twitter, Calendly, and Atlassian. Today, he’s joining us to share a major problem in product delivery that he’s seeing as AI adoption increases across teams.
In this episode, we discuss:
- The “three-speed problem,” as Oji calls it – how AI will bring about a 10x increase in engineering velocity. But where does that leave product management and go-to-market teams if they can’t keep up?
- Why AI is a BS term, as it’s really five new AND distinct capabilities – and how to use those as a framework for smarter product strategy
- And how his “shipyard model” for product teams will ensure you keep up and thrive, even as AI reshapes how we build software
LinksOji’s LinkedIn: https://www.linkedin.com/in/ojiudezue/
ProductMind: https://www.productmind.co/Building Rocketships: Product Management for High-Growth Companies: https://www.productmind.co/building-rocketships-bookResourcesOji’s past LaunchPod episode: https://www.productmind.co/building-rocketships-book
Claude: https://claude.ai/Cursor: https://cursor.com/Windsurf: https://windsurf.com/Chapters00:00 Introduction
1:21 Building Rocket Ships by Oji and Ezinne Udezue1:55 What is the shipyard model in product?5:20 The evolution of technology: Why AI is just a new technology level7:50 The 5 flavors of AI13:23 The limiting function of development is no longer the speed of engineering – but what is it now?17:05 Solving the three-speed problem21:32 ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Oji Udezue.
25 min - Product Lessons from a $3B Bootstrapped eCom Platform | Trevin Chow, CPO (Big Cartel)
Today, we’re joined by Trevin Chow, Chief Product Officer at Big Cartel, an ecommerce platform for independent creators to turn their art into income. Previously, Trevin held product leadership roles at Nike, Microsoft, Axon, and more.
In this episode, Trevin shares:
- How they thread the needle between brand history and innovation — respecting a 20+ year legacy while still driving towards the future
- His process for creating “simple magic” by making features so simple, they delight users — even if that trades less customization for better ease of use
- How AI is transforming product and design workflows by drastically cutting down the time between idea and innovation
- And what product leaders can learn from rethinking simple as a benefit rather than a constraint
LinksLinkedIn:https://www.linkedin.com/in/trevin/
Navan: https://www.bigcartel.com/ResourcesLovable: https://lovable.dev/
Unblocked: https://getunblocked.com/Chapters00:00: Intro
03:22: The product journey that led Trevin to Big Cartel05:55: Big Cartel's 20+ year legacy and how they look at innovation12:28: Why simplicity can trump complexity in software13:26: Products and features that delight ft. an example from Alaska Airlines18:03: Why Big Cartel launched a "pause subscription" button, and the value it drove21:09: What makes features appear "magical" in today's product landscape23:06: The overlap between product management and product design23:40: Trevin's guide to hiring for curiosity and grit33:17: ConclusionFollow LaunchPod on YouTubeWe have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe!
What does LogRocket do?LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
Special Guest: Trevin Chow.
34 min
About LaunchPod | Product Management Podcast
From the publisher's feed
LaunchPod is a product management podcast hosted by LogRocket's CEO, Matt Arbesfeld, and VP of Marketing, Jeff Wharton, where they talk to product leaders about the issues they faced in their careers,…
how they found solutions to those issues, and how you can apply these solutions in your own day-to-day product role.