Lead For Clarity

Shandel & Melanie talk through a listener's question of how to help new leaders thrive after being promoted from within the organization. It's great to promote high performers but it's really common to see them struggle in their new roles. Setting new leaders up for success often requires a mindset shift – just because someone is amazing at doing their job, it doesn’t necessarily mean they’re going to be amazing at supervising others (at first). They don’t always have the tools and skillset to lead others, and we need to invest time, money and energy into training them! 

It's so important to train all new supervisors on the basics of leadership, organizational values, communication, delegation, etc. Ideally, this should be part of the promoting and hiring process. We then need to take it further and coach the supervisors while they develop their leadership abilities. 

Build a strong bench of leaders! Invest in your whole team and provide career paths so they see a future with your organization. This way, team members are ready for the next promotion or growth opportunity. 

It's hard to teach what you intuitively know because we look at people through the lens of our own ability. Invest the time, money and energy to train, coach and mentor because when we don't, we will see the consequences down the road - and those consequences usually cost even more time, money and energy. 

We encourage you to listen to the last episode (48. Develop & Train for Long-Term Success) - this discussion was a deep dive into effective training. 

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Shandel and Melanie dig into training and development of team members, a conversation sparked by a listener's question about struggles to effectively teach customer service. So often, we move quickly through training and in doing so, don't set our team up for success...and create future obstacles for ourselves. 

When training others, it can be easy to assume what's easy for you will be easy for others. In doing this, we can leave gaps in teaching which lead to confusion, frustration and unmet expectations. The Shandel Group team talks through the importance of creating detailed scripts (or SOP's) and checklists to ensure the team has a thorough understanding of what is expected of them. Additionally, practicing and role-playing new skills will help create a foundation for a new skill. 

Investing time in thorough training will help set you and your team up for success!

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Shandel and Melanie explore a common barrier to effectively achieving goals - unmet needs. All goals should be focused on values, which means that we need to understand our values BEFORE setting goals. And digging into values is a great time to start distinguishing between needs and values. 

Try asking yourself, what charges me up versus what drains me? This is a good place to start in discovering your needs and looking for needs that are getting met in unhealthy ways. Unmet needs will always get met, and they can get in the way of living your values. 

Join Shandel and Melanie as they explore values, unmet needs, and effective goal setting!

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Cody Coles joins Shandel and Melanie this week to talk about his journey of leadership development. Cody shares his experience transitioning from a more tactical role to leading, coaching and teaching others and the challenges along the way. He learned the importance of modeling the vulnerability and behaviors that he wanted to develop within his team and showing them the impact that these changes can have. 

Leadership development and Emotional Intelligence are like exercise - you need to continuously build the muscle in order to build long-lasting success. Investing in your up-and-coming leaders creates an ROI for the business, team and individual both inside and outside of the workplace. This is evident as Cody shares his journey to not only becoming a better leader, but also a better husband, friend and family member!

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Shandel and Melanie sit down to talk about the distinction between dialogue and discussion, a communication tool to help deepen understanding of others. Leaders that are intentional with their conversations create an environment where everyone has a voice and everyone feels heard, valued and respected. They see things more objectively and make better decisions. They listen to understand instead of listening to reply. Join us to dig into dialogue and how to intentionally create these kinds of conversations! 

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Shandel and Melanie sit down with special guest, Shelley Newham and talk about her journey in mentoring, coaching and personal growth. Shelley shares the power she's found in asking better questions of her team, her family and herself. Leaning into vulnerability and finding others to learn and grow from is instrumental in growth! 

The team digs into the importance of finding a balance between showing up authentically while also adapting to meet others where they are, recognizing that they are not mutually exclusive. 

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Shandel and Melanie speak with Sabeth about her journey towards self-awareness and embracing her wants and needs. After growing up in a more reactive household, Sabeth spent much of her life in a reactive state until realizing that she has a choice in her reaction if she understands the impacts of her emotions. She reflected on her struggle of taking things personally that have nothing to do with her and learning to be courageous enough to break the silence and ask for clarity when she's making assumptions. 

Shandel, Melanie and Sabeth dig into self-awareness and discuss their own experiences of exploring their needs along with how their unmet needs affect their emotions and behavior. They share the importance of sitting with yourself to figure out what you need and want, and then finding ways to communicate your feelings to others. Sabeth reminds us all that there is so much solidarity in what we are feeling and going through - we are never alone in this. Let's give ourselves permission to have wants and needs, and then communicate them! 

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Alan Andersen returns to the podcast to talk leadership development with Shandel and Melanie. In today's world, success as a leader is being defined differently. You're not only expected to perform your job well, you're also expected to elevate those around you - being a leader making leader is an important component of leadership success today and in the future. 

Being a leader making leader starts with looking inward and leaning into growth and development of yourself. Leadership is not a position, it's a reflection of people wanting to follow you, and that takes a desire to consistently strive to become a version of yourself. Personal development is a lifelong process that great leaders embrace within themselves and within their teams. 

The team also discusses trends they are seeing in the workplace including burnout, people feeling overwhelmed and being stuck not knowing how to move forward. Combating these barriers is important as we develop healthy cultures and effective teams. And since every organization is a reflection of their leader, the leader must go first. Listen in to hear ideas to overcome these workplace struggles. 

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#LeadForClarity #LeadershipDevelopment #Leadership #Growth #ExecutiveCoaching #LeadershipCoaching #EmotionalIntelligence #Clarity #PersonalAccountability #Communication

Shandel and Melanie sit down with Shandel Group team member Ericka Slaten to discuss her journey of growth and development. Ericka shares her experience combating perfectionism by giving herself the freedom to ask for help and make mistakes. When we feel like we have to be perfect, any mistake hurts our confidence and when we step away from our perfectionism, we actually become more confident, happier and more authentic people. 

Ericka shares how her growth has impacted her role as a mother and a wife and how she is able to empower her daughters by leaning into a growth mindset! 

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When you encounter an obstacle within a task that you don't particularly enjoy, how motivated are you to push through and keep going? At what point do you give up? 

Shandel and Melanie discuss an often misunderstood aspect of Emotional Intelligence - Motivation. This dimension indicates how able we are to move through barriers, even when we are not intrinsically or extrinsically motivated to do so and when our emotions are high. Some may call this grit. The team digs into motivation and provides some tools and ideas to develop this aspect of our EQ. 

Our motivation can be highly influenced by those we choose to surround ourselves with so especially when facing hard challenges, its important to seek advice from those who will uplift us and encourage a positive path forward! 

All five EQ dimensions (self-awareness, self-regulation, motivation, social awareness & social regulation) work together and one strong dimension can also compensate for a weaker one. Digging into self-awareness helps us get a better gage on our motivation so we can develop both of these areas. 

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We LOVE your feedback & questions - click HERE to share your questions/feedback or email us at [email protected]

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#LeadForClarity #LeadershipDevelopment #Leadership #Growth #ExecutiveCoaching #LeadershipCoaching #EmotionalIntelligence #Clarity #PersonalAccountability #Communication