“If you want to achieve maximum results and have the best workers you can, then you have to be able to make sure that they're dreaming for the rest of their areas in their life too.”

Motivating and supporting people’s dreams is one of the best things you can do for your company. In this episode, Tyler Holland, Chief Culture Officer and Dream Manager at Great Plains Transport shares his experiences going through Dream Manager Certification, implementing the program at work, and the benefits they’ve been seeing so far.

Along the way, you’ll discover the importance of reigniting your employees’ dreams and the important role communication plays in creating a positive work culture.

In this episode, you’ll learn

1. The responsibilities of being a Dream Manager
2. The importance of paying close attention to your team’s well-being outside of work
3. How to support and encourage your team to work towards their dreams

Things to listen for:

[3:20] The importance of communication

[8:42] Turning dreams into reality

[13:46] The business value of encouraging your employees to dream

[14:30] Tyler’s impact on the team as a Dream Manager

[17:34] The biggest challenges leaders face when implementing a Dream Manager

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Tyler Holland’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“Managerial courage can change your culture, grow your business, and grow your people. It checks all the boxes.'"

In this episode, Floyd Senior Executive Coach Michele Marquis outlines the three-step process for practicing managerial courage that promotes innovation in the workplace. It's not an easy system to follow, but it is simple. Michele and Kate also dive into crafting role descriptions that define not just what a job is but how it should be done and how regular check-ins can make difficult conversations more manageable. Listen in as they discuss the importance of setting clear expectations, inspecting work, and coaching team members to grow and improve.

In this episode, you’ll learn:

1. Setting clear expectations, inspecting work, and coaching team members can help create better outcomes
2. When team members trust each other and the culture promotes experimentation, it enables creativity to flow
3. Expectations on behavior should be linked to role descriptions along with what needs to be done

Things to Listen for: 

[02:56] Establishing clear expectations

[05:23] Hiring the right people and inspecting work

[08:30] The power of consistent coaching

[12:22] Normalizing difficult conversations

[15:55] Creating a culture of trust that fosters innovation

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Michele Marquis’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“We've created a culture in society where we think people are going to go work for the highest bidder, but that's not what it's all about. It's about creating an environment where people can chase their dreams and live fulfilled lives.”

Glenn Lundy, President and CEO of 800% Elite Automotive Club, doesn’t tell his team what to do. Instead, he’s built a world-class company culture where each member is driven to become their best selves in the seven pillars of life: faith, fitness, family, finances, friends, career, and self.

In this episode, Glenn discusses his empowering leadership style, encouraging freedom and autonomy at work and being results-oriented. Along the way, he touches on the struggles that most leaders face in cultivating their business culture, finding the right people for the job, and how you can inspire those around you.

In this episode, you’ll learn

1. What it means to live an 800% life
2. The traits of a world-class business culture
3. What most business owners get wrong about leadership

Things to Listen For

[10:16] What it means to live an 800% life

[19:54] Why ego holds some leaders back

[22:10] Words leaders aren’t saying enough

[25:16] Why leaders can’t find good people

[25:56] Surprises around business building

Resources

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Glenn’s Website
• Glenn’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“It’s no longer a culture I’m building for the company. It’s a culture the company is building for the company.”

Ryan Boylston, CEO and Founder of 2TON, spent years carefully cultivating a trust-based culture at his company. But as the business grew, he realised he needed to take a step back and allow teams to evolve the culture themselves.

In this episode, Ryan shares his insights on the importance of trust, equality, and shared goals in developing a dynamic company culture. Listen in to hear what you can do to hire based on culture fit and why strategies such as that allow the workplace to develop itself.

In this episode, you’ll learn:

• Cultivate a robust organizational environment by establishing core values and trust
• Provide coaching and expansion opportunities to bolster professional growth
• For optimal team cohesion, prioritize bringing on members with cultural compatibility

Things to Listen for:

[05:29] Finding the right talent

[13:07] The importance of transferring the ownership of culture

[21:57] The challenges of building a successful business

[26:43] Analyzing the evolution of contemporary office culture

[34:11] Keeping culture intentional as a leader

[35:50] Ryan’s superpower

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Ryan’s LinkedIn
• 2TON’s website

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“If you want people to become more engaged in their work, you have to help them become more engaged in their own lives first.”

In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, and our host, Kate Volman, dive into some interesting insights from Gallup's 2022 State of the Global Workplace Report.

Listen in to hear the impact of investing in employee engagement and the devastating effects of failing to do so. Along the way, you'll gain a deeper understanding of the correlation between life outside of work and employee performance and learn about different opportunities leaders have to engage their teams.

In this episode, you’ll learn:

1. When you help your people engage in their personal lives, their engagement at work will increase
2. $7.9 trillion is lost annually to employee disengagement, but companies with high engagement see a 23% increase in revenue
3. Employee engagement is directly tied to the quality of their leaders

Things to Listen for: 

[01:29] Stats on employee engagement

[04:11] Driving engagement by tapping into employee’s dreams

[07:16] How deeply personal lives affect professional lives

[12:01] The biggest source of burnout

[19:39] How to fuel job satisfaction

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Tony Ferraro’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“Purpose is the leading indicator of what the culture will be. Start with purpose and then look at how that trickles down into your daily activities, which becomes your culture.”

Justin Konikow, Owner of Prime Brokerage, is on a mission to revolutionize his industry. He’s well on his way, too, because he is crystal clear on his purpose, to be the most trusted name in real estate, and allows that core value to guide his decisions and company culture.

In this episode, Justin discusses how he’s established strong team connections through improved communication and shared principles. Along the way, you’ll hear how he leverages personal and professional goal-setting and simple routines to achieve greater success. Listen in to hear his insights on cultivating a supportive, goal-oriented team environment through clarity and curiosity.

In this episode, you’ll learn:

1. Start with a clear purpose and allow that to drive culture and decisions
2. Practice what you preach, execute on your promises, and stick to your core values to build an unshakeable culture
3. Insert yourself into unknown mentor’s ecosystems and slowly find means of connecting with them to build a relationship

Things to Listen for: 

[01:20] Start with purpose

[04:58] Building internal and external culture

[08:10] Systemising processes to hire the right people

[16:43] Focusing on the bigger picture

[24:21] Having courageous conversations

[29:28] How to build relationships with mentors

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Justin’s YouTube Channel
• Justin’s Podcast
• Justin’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“We all need great ways to reflect on our leadership style so we can then think about how to improve.”

Leadership development is an investment in yourself that you can’t afford not to make a priority. In this episode, Floyd Senior Executive Coach Michele Marquis shares a trio of reflection tools you can immediately incorporate into your leadership toolbox so you can continually grow yourself and your team. Listen in to learn about defining and refining your personal brand and how to access your performance on a regular basis.

In this episode, you’ll learn:

1. How to create and cultivate an intentional personal brand as a leader.
2. Explore the importance of self-awareness and challenging yourself to become a better leader.
3. Learn the benefits of rating your performance and regularly taking a leadership inventory.

Things to Listen for: 

[04:09] Understanding your personal brand

[10:19] Your leadership inventory

[14:05] Using analysis to increase confidence

[18:00] Rating your performance

[23:46] Accountability and motivation through coaches

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Michele Marquis’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“What's right for your people will ultimately be right for your business.”

Adam Smith, President of HB McClure, defines culture as a shared vision of the future, and he’s intentional about listening to his team members to ensure they’re moving forward together to reach their goals.

In this episode, Adam discusses the leadership skills he leverages to create a coaching culture based on trust, transparency, and open communication, even in times of uncertainty. Along the way, he breaks down the challenges and benefits of becoming an ESOP and shares his insights on how to empower employees to add value to the business.

In this episode, you’ll learn:

1. How to empower employees to add value to the business
2. The challenges and benefits of becoming an ESOP
3. The importance of aligning everyone in an organization to its mission, vision, and core values

Things to Listen for: 

[04:41] Being bold in the face of uncertainty

[08:32] Highlighting the voice of the employee

[18:50] Benefits and challenges of an ESOP

[28:04] Why leaders have to be open to change

[34:56] Leadership lessons from wrestling

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Adam Smith’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“A great mission statement on a wall doesn’t guarantee everybody understands the mission, and more importantly, it doesn’t guarantee the life of your organization revolves around it.”

When mission is king in a company, it guides all decisions and allows people to work with a purpose. In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, shares what it takes to craft a mission worthy of the crown.

Listen in as Tony breaks down the difference between mission statements and the mission itself, how to bring your mission to life for all employees, and why it should be both aspirational and realistic. Along the way, you’ll gain a deeper understanding of the power of an actionable, simple, and connection-oriented mission.

In this episode, you’ll learn:

1. The subtle differences between mission statements and the mission itself
2. How to craft a both aspirational and realistic mission
3. The benefits of letting your mission guide all decision-making

Things to Listen for: 

[00:45] Connecting personal and work missions

[09:20] Making mission-guided decisions

[15:04] Crafting aspirational and realistic missions

[22:19] How to understand if your mission is worthy

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Tony Ferraro’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

"We have an awesome culture, but we never want to rest on our laurels. We always want to continue to get better."

TrueScripts has repeatedly been named one of the Best Places to Work in Indiana, and while that excites Hannah Wiscaver, their HR Director, she’s also determined not to get complacent. Which is why Hannah recently decided to conduct stay interviews to gain valuable insights from employees and ensure the organization continues to improve its culture.

Through her interviews, Hannah learned why people would leave and what they valued most about the organization, including the Dream Manager Program. In this episode, Hannah shares the key steps to follow when implementing stay interviews and a system for conducting them at scale. Listen in to learn the importance of showing your team members that their feedback is valued and how to find new opportunities for growth and advancement.

In this episode, you’ll learn:

1. The benefits of stay interviews to employees and employers
2. How to conduct stay interviews at scale
3. Why communication is key to making any feedback exercise a success

Things to Listen for: 

[04:21] Employee responses to stay interviews

[11:32] Implementing team feedback

[17:00] Conducting stay interviews at scale

[24:26] The impact of the Dream Manager Program

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Hannah's LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram