Leader Dialogue

This episode of “Leader Dialogue” discusses how to leverage the Baldrige Framework to transform a Healthsystem with special guest Dr. Rulon Stacey of Navigant Healthcare. Among the topic’s discussed are: Evolution of the Baldrige: Which will include Rulon’s background and stewardship of this national treasure Proven Results: As a healthcare executive, Rulon will discuss why [...]

A deep dive discussion about Performance Excellence Challenges in the Age of Consumerism is provided by the hosts Lisa, Jennifer and Duffie, with special guest Niki Buchanan, Venture Leader of Population Insights & Care at Philips Wellcentive. Niki Buchanan, Philips Niki Buchanan serves as Venture Leader, Population Insights & Care at Philips. A dynamic, strategic, mission-driven and [...]

Topics discussed on this week’s show include: Business Acumen, including Niki’s background and use of Lean Sis Sigma Principles. Current strategies and opportunities for improvement in running 3 ambulatory verticals of a Dutch-based parent company. Understanding how Consumerism has changed buyers expectations and how these changes are impacting consumer loyalty. Niki Buchanan, General Manager of [...]

A deep dive discussion about the power of the Baldrige framework is examined by the hosts Ben, Lisa and Duffie, with special guest and former healthcare industry CEO Lowell Kruse. Lowell Kruse/Chair of Communities of Excellence Lowell C. Kruse is the former CEO of Heartland Health in St. Joseph, Missouri. He retired in July 2009 [...]

The power of the Baldrige framework is examined with special guest and former healthcare industry CEO Lowell Kruse. Lowell Kruse/Chair of Communities of Excellence Lowell C. Kruse is the former CEO of Heartland Health in St. Joseph, Missouri. He retired in July 2009 after serving Heartland for 25 years as their CEO. Kruse came to [...]

This week’s episode is a “deep dive” conversation featuring Sherry Farrugia, who manages the multi-million dollar pediatric research portfolio and the public-private partnership between Georgia Tech and Children's Healthcare of Atlanta. Sherry Farrugia/Childrens’s Healthcare of Atlanta Pediatric Technology Center at GT Sherry Farrugia is the COO and CSO for the Children’s Healthcare of Atlanta Pediatric [...]

Sherry Farrugia manages the multi-million dollar pediatric research portfolio and the public-private partnership between Georgia Tech and Children’s Healthcare of Atlanta. This episode will provide: An overview of her current role at Georgia Tech while supporting the Pediatric community, specifically Children's Healthcare of Atlanta. Her goals, objectives and burning platforms for her organization for the [...]

Bob Fangmeyer, the Director of the Baldrige Performance Excellence Program at the National Institute of Standards and Technology (NIST), returns for this deep dive episode of “Leader Dialogue”. Topics discussed include: Evolution of the Baldrige: This will include Bob's background and stewardship of this national treasure. Comparative results: What the research demonstrates when comparing Baldrige National award winners to their [...]

This week’s guest is Bob Fangmeyer, the Director of the Baldrige Performance Excellence Program at the National Institute of Standards and Technology (NIST). Topics discussed include: Evolution of the Baldrige: This will include Bob's background and stewardship of this national treasure. Comparative results: What the research demonstrates when comparing Baldrige National award winners to their peers regardless of [...]

In this week's “Leader Dialogue” Deep Dive episode, join SOAR Vision Group co-hosts Ben Sawyer and Lisa Counsell, RN, BSN as they continue the discussion about board governance; the relationship between management and the board; and how to utilize the board and add structure and processes to help succeed and measure results in a rapidly [...]