Hospital Governance Board Coaching Pamela R. Knecht is the guest on this epsiode of Leader Dialogue Radio. Pam is an accomplished governance coach assisting not-for-profit Health Systems with strategic planning, governance, education, and organizational diagnosis and change management. Tune in to learn how to develop ideal board and management alignment, and how to enhance performance [...]

Today we host the deep dive of Humanity at the Forefront in the healthcare industry. During this episode, hosts Jennifer Strahan, Lisa Counsell and Duffie Dixon follow-up last week’s interview with Bob Peterson, the CEO of Millinocket Regional Hospital, and discuss how the hospital is a leader in offering the human touch when providing healthcare [...]

Bob Peterson/Millinocket Regional Hospital Bob Peterson is the CEO of Millinocket Regional Hospital (MRH), a 25 bed critical access hospital that provides vital healthcare services to those who live, work and play in the Katahdin Region of Maine. The hospital is located at Mt. Katahdin which is the endpoint of the Appalachian Trail which starts [...]

Lee Health System has embarked upon an accelerated Baldrige Performance Excellence journey to drive exceptional results, further expanding their position as the preferred healthcare system of choice in Southwest Florida. Performance excellence in the Age of Consumerism requires an integrated approach to organizational performance management to ensure: Delivery of increasing value to customers and stakeholders [...]

Lee Health System has embarked upon an accelerated Baldrige Performance Excellence journey to drive exceptional results, further expanding their position as the preferred healthcare system of choice in Southwest Florida. Dr. Alex Daneshmand explains the origins of the Lee Health System journey, why they chose SOAR Vision Group and Danu Performance Solutions to guide [...]

Today we host the second part of this two-part cybersecurity series of Leader with Colonel Gemini Majkowski, an expert examiner for the Baldrige Performance Excellence framework. During this episode, our hosts Ben Sawyer, Duffie Dixon, and Jennifer Strahan continue the dialogue with Gemini, diving into the trade-offs of convenience vs. security in the digital age. [...]

Join us for this two-part series of Leader Dialogue to discuss the relevance and risk of cybersecurity with Colonel Gemini Majkowski. According to the 2018 American Hospital Association environmental scan, the magnitude data breaches from cyberattacks cost the U.S. $6.2B annually with an average of $2.2M and over 3K records compromised per healthcare incident [...]

In part 2 of the Innovation discussion Ben and Duffie are joined by Roger Spoelman SVP, Strategic and Operational Integration, Trinity health, CEO Mercy Health, and interim CEO Loyola University Medical Center in Chicago. (Roger is Ben's executive coach). In part 1 of this 2-part Innovation series, Roger can be seen in the Mercy Health [...]

In part 1 of the Innovation discussion, hosts Ben Sawyer and Jennifer Strahan introduce the Mercy Health innovation case study (introductory video included). All great transformations have necessitated innovation. For example, Thomas Edison’s teachers said he was “too stupid to learn anything.” And, he was fired from his first two jobs for being “non-productive.” Clearly [...]

In this follow-up deep dive Leader Dialogue episode, hosts Ben Sawyer and Duffie Dixon continue the “Baldrige Journey – Pursuing Performance Excellence” discussion with Al Faber, the President & CEO of the Baldrige Foundation, clarifying what it takes for organizations and people to succeed. Listen in to learn... 1. What effective leaders do to succeed [...]