Performance excellence refers to an integrated approach to organizational performance management approach resulting in: Delivery of increasing value to customers and stakeholders contributing to organizational sustainability Improvement of overall organizational effectiveness and capabilities Organizational and personal learning The Baldrige Performance Excellence Framework consists of seven (7) categories which integrate leadership, strategy, and [...]

On this follow-up deep dive episode of “Leader Dialogue”, Ben and Jennifer continue the innovation requirements discussion with John McDaniel, HCI Group's SVP of Innovation and Technology, clarifying what it takes for organizations to get out ahead of emerging market trends, and to win. Listen in to learn: The leadership approach necessary to foster innovation. [...]

HCI Group's SVP of Innovation and Technology John McDaniel discusses the transformation advisory function that the HCI Group provides to healthcare systems regarding emerging technologies. Ben and Jennifer explore with John the innovation and performance excellence requirements for organizations to effectively compete in the Age of Consumerism as web-based technologies proliferate, including advances in biometric [...]

HCI Group s SVP of Innovation and Technology John McDaniel discusses the transformation advisory function that the HCI Group provides to healthcare systems regarding emerging technologies. Ben and Jennifer explore with John the innovation and performance excellence requirements for organizations to effectively compete in the Age of Consumerism as web-based technologies proliferate, including advances in biometric [...]

Russell (Russ) Branzell/CHIME College of Healthcare Information Management Executives (CHIME) CEO Russ Branzell discusses the criticality of transparency and performance accountability as the Age of Consumerism envelopes the healthcare market. Russ provides examples from his experience as the CIO of Poudre Valley Health System leading up to their winning of the Malcolm Baldrige National Quality [...]

Russell (Russ) Branzell/CHIME College of Healthcare Information Management Executives (CHIME) CEO Russ Branzell discusses the criticality of transparency and performance accountability as the Age of Consumerism envelopes the healthcare market. Russ provides examples from his experience as the CIO of Poudre Valley Health System leading up to their winning of the Malcolm Baldrige National Quality [...]

In follow-up to the last “Leader Dialogue” episode with Sandy McKenzie, Chief Operating Officer at Hamilton Health, Duffie and Jennifer dive into the content of leadership and culture while Ben is vacationing in Hawaii. This episode explores some of the crucial mistakes made by leaders and teams that inhibit performance, such as fear and lack [...]

In follow-up to the last “Leader Dialogue” episode with Sandy McKenzie, Chief Operating Officer at Hamilton Health, Duffie and Jennifer dive into the content of leadership and culture while Ben is vacationing in Hawaii. This episode explores some of the crucial mistakes made by leaders and teams that inhibit performance, such as fear and lack [...]

Hamilton Health's Chief Operating Officer Sandy McKenzie joins Duffie Dixon and Jennifer Strahan to discuss the vital blending of art and science in the delivery of medicine. Sandy shares her team's journey towards a compassionate, servant-minded culture. Listen in to hear how leadership, culture, and curiosity underpin the Organizational Hierarchy of Needs, operating either as [...]

Hamilton Health s Chief Operating Officer Sandy McKenzie joins Duffie Dixon and Jennifer Strahan to discuss the vital blending of art and science in the delivery of medicine. Sandy shares her team s journey towards a compassionate, servant-minded culture. Listen in to hear how leadership, culture, and curiosity underpin the Organizational Hierarchy of Needs, operating either as [...]