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Russell (Russ) Branzell/CHIME College of Healthcare Information Management Executives (CHIME) CEO Russ Branzell discusses the criticality of transparency and performance accountability as the Age of Consumerism envelopes the healthcare market. Russ provides examples from his experience as the CIO of Poudre Valley Health System leading up to their winning of the Malcolm Baldrige National Quality [...]
In follow-up to the last "Leader Dialogue" episode with Sandy McKenzie, Chief Operating Officer at Hamilton Health, Duffie and Jennifer dive into the content of leadership and culture while Ben is vacationing in Hawaii. This episode explores some of the crucial mistakes made by leaders and teams that inhibit performance, such as fear and lack [...]
Hamilton Health s Chief Operating Officer Sandy McKenzie joins Duffie Dixon and Jennifer Strahan to discuss the vital blending of art and science in the delivery of medicine. Sandy shares her team s journey towards a compassionate, servant-minded culture. Listen in to hear how leadership, culture, and curiosity underpin the Organizational Hierarchy of Needs, operating either as [...]
On this follow-up deep dive episode of Leader Dialogue, Verge Health VP Lisa Counsell again joins host Ben Sawyer and Duffie Dixon to unpack the related Baldrige principles. (See the Visual Baldrige, Organizational Hierarchy of Needs model below) Listen in to learn The principles of effective leadership The power of persistent curiosity and the art [...]
Verge Health CEO Dr. Mark Crockett discusses the criticality of prioritizing patient safety in today s healthcare market, and how the age of consumerism forces comine to benefit patients, by aligning incentives of provider and insurers to do what is best for the consumer (fee for value). Dr. Crockett and Lisa Counsell, Verge Health s VP, share [...]
On this follow-up deep dive episode of "Leader Dialogue", Core Values Partners President Paul Grizzell again joins Ben, Jennifer and Duffie to expound upon his experiences and tips for organizations launching or continuing their journey toward the prestigious Malcolm Baldrige National Quality Award. The hosts discuss how the transformation journey is like developing a health [...]
On this episode of "Leader Dialogue", Core Values Partners President Paul Grizzell joins Ben, Jennifer, and Duffie to share experiences and tips for organizations launching or continuing their journey toward the prestigious Malcolm Baldrige National Quality Award. The hosts introduce how the Baldrige Performance Excellence Framework aligns directly with the Organizational Hierarchy of Needs and [...]
SOAR Vision Group has assisted Lalabu in preparing an investor proforma, drawing from all elements of the Organizational Hierarchy of Needs; showcasing Lalabu s fine operating performance and many market successes. In this deep dive reflection on last week s interview of Lalabu executives, you will learn more about what it takes to be successful in small [...]
Lalabu, an innovator in the baby-wearing space, has expanded its product line and is discussing options with investors. Lalabu won the 2018 Product of the Year Award by Baby Maternity Magazine for the first baby-wearing shirt designed for Dads. The Dad Shirt has an integrated pouch that helps dads bond with and calm their newborn. [...]
On this show, Ben and Jennifer reflect on the interview during the last show with Chuck Peck, MD President and CEO of Piedmont Athens Regional Medical Center. Dr. Peck had described for viewers the difference between a consumer and a patient, and the priority Piedmont Athens Regional Medical Center has put on their employees in [...]
From the publisher's feed
Turning disruption and change into peak performance is the challenge of every leader. Nowhere has this been more apparent than in healthcare where leaders are faced with building a future-ready…
Welcome to Leader Dialogue, where we address the biggest challenges health system leaders face right now. We don’t admire the problem. Instead, we dissect the challenges and opportunities with our experienced guests. Together, we uncover practical solutions that enable leaders to succeed.
This is the Baldrige Foundation’s Leader Dialogue Program, sponsored by ABOUT Healthcare. When President Reagan introduced the Malcolm Baldrige National Quality Award 30 years ago, he said: “America’s economic strength depends on industry’s ability to improve productivity and quality and to remain on the cutting edge of technology. That’s why this award is so important.” The Baldrige Foundation supports organizational performance excellence in the United States and around the world. This podcast is a testament to reputation of the Baldrige as the preeminent source of performance excellence information you won’t find anywhere else. The Baldrige Foundation is uniquely suited for this mission of educating medical leaders and helping transform the industry in a significant way.
Tune in to hear fellow C-suite executives share the biggest challenges they face. Take note of the practical takeaways as they address labor cost escalations, population health challenges, maximizing consumer experience, improving employee and provider satisfaction, and improving health equity. The co-host and guests offer tips and approaches that you can easily apply in your own organization today.
Hosting the podcast are Roger Spoelman, DBA, MBA and Chuck Peck, MD, FACS. Roger has more than 30 years of experience as a healthcare executive. He served as interim CEO at Trinity Health Regional Systems in New England, Ohio, and Illinois at Loyola University Health System. Roger mentors many executives and assists organizations with strategy, innovation, and succession planning.
Dr. Peck is an internist and rheumatologist by training. For more than three decades, he has served as a practicing physician, faculty member, scientist, medical director, CEO, and partner in a global healthcare advisory company. One of the biggest projects he oversaw was a $108M financial turnaround of a $2B integrated health system in the northeast. Chuck also provides thought leadership insights to different organizations across the country, focusing mainly on operational and financial topics.
Roger and Chuck are joined by two ABOUT Healthcare executives, Darin Vercillo, MD a practicing Hospitalist and CMO of ABOUT healthcare, and Ben Sawyer MBA, PT, OCS, LBB an industry expert. ABOUT Healthcare’s vision is to enable health systems to operate as one, and their mission is to connect those in need with those who heal faster. ABOUT serves over 137 health systems and 940 hospitals, and proudly serves as a MAC Baldrige Society Trustee.
Combining Baldrige Foundation’s performance excellence reputation, Roger, Chuck, Darin, and Ben’s expertise, and the valuable insights of their guests, you won’t want to miss a podcast. Tune in today!
Listen to Leader Dialogue at https://www.leaderdialogue.com/podcast/.