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LeaderDialogue
LeaderDialogue episodes
- LEADER DIALOGUE: Thriving in the Age of Consumerism Deep Dive Lee Health System s Accelerated Performance Excellence Journey
Lee Health System has embarked upon an accelerated Baldrige Performance Excellence journey to drive exceptional results, further expanding their position as the preferred healthcare system of choice in Southwest Florida. Performance excellence in the Age of Consumerism requires an integrated approach to organizational performance management to ensure: Delivery of increasing value to customers and stakeholders [...]
33 min - LEADER DIALOGUE: Thriving in the Age of Consumerism with Lee Health System
Lee Health System has embarked upon an accelerated Baldrige Performance Excellence journey to drive exceptional results, further expanding their position as the preferred healthcare system of choice in Southwest Florida. Dr. Alex Daneshmand explains the origins of the Lee Health System journey, why they chose SOAR Vision Group and Danu Performance Solutions to guide [...]
33 min - LEADER DIALOGUE: Cybersecurity with Colonel Gemini Majkowski – Deep Dive
Today we host the second part of this two-part cybersecurity series of Leader with Colonel Gemini Majkowski, an expert examiner for the Baldrige Performance Excellence framework. During this episode, our hosts Ben Sawyer, Duffie Dixon, and Jennifer Strahan continue the dialogue with Gemini, diving into the trade-offs of convenience vs. security in the digital age. [...]
31 min - LEADER DIALOGUE: Cybersecurity with Colonel Gemini Majkowski
Join us for this two-part series of Leader Dialogue to discuss the relevance and risk of cybersecurity with Colonel Gemini Majkowski. According to the 2018 American Hospital Association environmental scan, the magnitude data breaches from cyberattacks cost the U.S. $6.2B annually with an average of $2.2M and over 3K records compromised per healthcare incident [...]
31 min - LEADER DIALOGUE: Transformation Requires Innovation Deep Dive with Roger SpoelmanIn part 2 of the Innovation discussion Ben and Duffie are joined by Roger Spoelman SVP, Strategic and Operational Integration, Trinity health, CEO Mercy Health, and interim CEO Loyola University Medical Center in Chicago. (Roger is Ben s executive coach). In part 1 of this 2-part Innovation series, Roger can be seen in the Mercy Health [...]32 min
- LEADER DIALOGUE: Transformation Requires Innovation – Mercy Health Case Study
In part 1 of the Innovation discussion, hosts Ben Sawyer and Jennifer Strahan introduce the Mercy Health innovation case study (introductory video included). All great transformations have necessitated innovation. For example, Thomas Edison's teachers said he was "too stupid to learn anything." And, he was fired from his first two jobs for being "non-productive." Clearly [...]
28 min - LEADER DIALOGUE: The Baldrige Journey Pursuing Performance Excellence with the Baldrige Foundation – Deep Dive
In this follow-up deep dive Leader Dialogue episode, hosts Ben Sawyer and Duffie Dixon continue the "Baldrige Journey – Pursuing Performance Excellence" discussion with Al Faber, the President & CEO of the Baldrige Foundation, clarifying what it takes for organizations and people to succeed. Listen in to learn 1. What effective leaders do to succeed [...]
35 min - LEADER DIALOGUE: The Baldrige Journey Pursuing Performance Excellence with Al Faber of the Baldrige Foundation
Performance excellence refers to an integrated approach to organizational performance management approach resulting in: Delivery of increasing value to customers and stakeholders contributing to organizational sustainability Improvement of overall organizational effectiveness and capabilities Organizational and personal learning The Baldrige Performance Excellence Framework consists of seven (7) categories which integrate leadership, strategy, and [...]
30 min - LEADER DIALOGUE: Follow-up Discussion with The HCI Group – Deep DiveOn this follow-up deep dive episode of "Leader Dialogue", Ben and Jennifer continue the innovation requirements discussion with John McDaniel, HCI Group s SVP of Innovation and Technology, clarifying what it takes for organizations to get out ahead of emerging market trends, and to win. Listen in to learn: The leadership approach necessary to foster innovation. [...]33 min
- LEADER DIALOGUE: The Role of Innovation in the Age of Consumerism with John McDaniel of The HCI Group
HCI Group s SVP of Innovation and Technology John McDaniel discusses the transformation advisory function that the HCI Group provides to healthcare systems regarding emerging technologies. Ben and Jennifer explore with John the innovation and performance excellence requirements for organizations to effectively compete in the Age of Consumerism as web-based technologies proliferate, including advances in biometric [...]
31 min
About LeaderDialogue
From the publisher's feed
Turning disruption and change into peak performance is the challenge of every leader. Nowhere has this been more apparent than in healthcare where leaders are faced with building a future-ready…
health system responsive to consumer needs that can deliver effective services to those who need it the most.
Welcome to Leader Dialogue, where we address the biggest challenges health system leaders face right now. We don’t admire the problem. Instead, we dissect the challenges and opportunities with our experienced guests. Together, we uncover practical solutions that enable leaders to succeed.
This is the Baldrige Foundation’s Leader Dialogue Program, sponsored by ABOUT Healthcare. When President Reagan introduced the Malcolm Baldrige National Quality Award 30 years ago, he said: “America’s economic strength depends on industry’s ability to improve productivity and quality and to remain on the cutting edge of technology. That’s why this award is so important.” The Baldrige Foundation supports organizational performance excellence in the United States and around the world. This podcast is a testament to reputation of the Baldrige as the preeminent source of performance excellence information you won’t find anywhere else. The Baldrige Foundation is uniquely suited for this mission of educating medical leaders and helping transform the industry in a significant way.
Tune in to hear fellow C-suite executives share the biggest challenges they face. Take note of the practical takeaways as they address labor cost escalations, population health challenges, maximizing consumer experience, improving employee and provider satisfaction, and improving health equity. The co-host and guests offer tips and approaches that you can easily apply in your own organization today.
Hosting the podcast are Roger Spoelman, DBA, MBA and Chuck Peck, MD, FACS. Roger has more than 30 years of experience as a healthcare executive. He served as interim CEO at Trinity Health Regional Systems in New England, Ohio, and Illinois at Loyola University Health System. Roger mentors many executives and assists organizations with strategy, innovation, and succession planning.
Dr. Peck is an internist and rheumatologist by training. For more than three decades, he has served as a practicing physician, faculty member, scientist, medical director, CEO, and partner in a global healthcare advisory company. One of the biggest projects he oversaw was a $108M financial turnaround of a $2B integrated health system in the northeast. Chuck also provides thought leadership insights to different organizations across the country, focusing mainly on operational and financial topics.
Roger and Chuck are joined by two ABOUT Healthcare executives, Darin Vercillo, MD a practicing Hospitalist and CMO of ABOUT healthcare, and Ben Sawyer MBA, PT, OCS, LBB an industry expert. ABOUT Healthcare’s vision is to enable health systems to operate as one, and their mission is to connect those in need with those who heal faster. ABOUT serves over 137 health systems and 940 hospitals, and proudly serves as a MAC Baldrige Society Trustee.
Combining Baldrige Foundation’s performance excellence reputation, Roger, Chuck, Darin, and Ben’s expertise, and the valuable insights of their guests, you won’t want to miss a podcast. Tune in today!
Listen to Leader Dialogue at https://www.leaderdialogue.com/podcast/.