LeaderDialogue

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Sharing his perspective as both a Physician Executive and Hospital Board Chairman, David Sailors, MD of the Piedmont Athens Regional Medical Center joins us in this episode. Dr. Sailors takes us deep into how Piedmont is managing the changing and complex healthcare system landscape today with their hospitalist-based medical program in their leadership structure. He shares the best ways doctors, administrators, and other healthcare professionals can work together to provide the best standards of care for their patients. All of these in the midst of seeing through various challenges that include bedside care and staffing shortages as well as financial issues. Tune in to find out how healthcare practices can be made better for the benefit of patients and the community around you.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. Sometimes people start feeling overwhelmed by our capitalistic healthcare system. As sad as it sounds, having access to healthcare is now more of a privilege than a right. In this episode, we have catalysts of change KaiLonnie Dunsmore and Duane Reynolds to talk about our healthcare system and why it is important to start changing it. Duane and KaiLonnie share the vision we should have for the health industry: transforming healthcare into a human-centered system! It is high time to stop tolerating the special treatment of the higher class, the shutdowns of hospitals serving the underserved market, and the capitalistic priorities of the system. It is the time for change. Join us in this revolutionary conversation! 

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. The solutions they come up with will serve them not only in the current environment but also in the future. For John Raffoul, the President of Adventist Health White Memorial, managing through the changes is all about understanding the value of the organization’s mission. In this episode, he shares with us how their mission and values helped them overcome the adversities brought by COVID. A Malcolm Baldrige Award Winner, John then talks about the Baldrige framework that allowed them to formulate their strategy, processes, and growth. Join him in this conversation as he dives deep into leadership, employee retention, patient satisfaction, and more!

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. And they highlighted, more significantly, the innovation that needs to be done in the healthcare system. In this episode, we sit down with not just one but two experts in the innovation space. We learn from Ben Look, the Director of the Innovation Hub at Trinity Health (Hq Michigan), and Mike Morin, a serial entrepreneur and co-owner of Seamless Ventures. Together, they dive deep into how innovation can rescue healthcare in a way that is not only great for the patients but also for those in the care team. Ben shares their human-centered design at Innovation Hub while Mike tells us about their Seamless model, both giving us a great understanding of the importance of innovation, especially in unprecedented times.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. This time, we’re offering a special edition of Leader Dialogue, as the ones who normally asked the questions now get the chance to talk! Today’s episode will be a roundtable discussion with hosts Ben Sawyer, Dr. Chuck Peck, and Roger Spelman about health system leaders and current market challenges. Full of rich engagements, gold nuggets, and educated sources, join us in discovering the perspective of the experienced hosts about the industry!

In times of crisis, keeping financial stability and building resiliency are challenging tasks indeed. The healthcare industry faced these obstacles due to COVID-19, calling for huge structural adjustments. Dr. Chuck Peck and Ben Sawyer sit down with Carol Burrell, CEO and President of the Northeast Georgia Health System, to share how they survived the pandemic by implementing several strategic changes in their team. Carol breaks down her four-tiered notification system that addresses patient concerns even before lunchtime. She explains how this strategy proved useful in their success, all while keeping their operations aligned with the organization’s core values and overall vision.

Dan Mullen will be joining the Leader Dialogue co-hosts on the Nov 15, 2022, podcast. The podcast topic is Technology: Maximizing Your Systems to Accomplish Your Goals. Daniel Mullen joined ABOUT Healthcare as the VP of Innovation in Analytics in November of 2021.

According to an Oct. 25 report from Health Affairs, “healthcare systems are on track for their worst financial year in decades.” Margins have plummeted, labor expenses continue to climb, outpatient activity has dropped, and inpatient capacity and throughput has become even more challenging to manage, due in part to higher levels of patient acuity and post-acute placement delays. Now more than ever, healthcare organizations require accurate and real-time performance information and a technology platform that effectively supports efficient workflow processes and handoffs.

In his role Dan is responsible for looking at an array of healthcare data and operational processes in health systems, looking for the best ways to leverage data within systems to improve processes, patient care experience, and increase financial performance.  

Dan will share his perspective and insights on this important topic, providing practical suggestions that can be applied immediately.

Guest Background:

Dan has an MBA with an industrial engineering certification from MIT as well as Six Sigma Master Blackbelt certification. Dan joined ABOUT after an over 25-year career in healthcare process improvement and analytics. Including holding several senior operational roles at United Healthcare, Anthem most recently as the VP of Analytics at Optum.

Jennifer Strahan will be joining the Leader Dialogue co-hosts on the Oct 17, 2022, podcast. The podcast topic is Innovation: Pragmatic Approaches to Innovation During Challenging Times. 

Some of you may already know Jennifer from the key insights she provided on this LeaderDialogue podcast during the height of the pandemic, including advice and guidance on how to best manage through that emerging crisis. Jennifer is considered a national industry thought leader and operational executive. She has extensive knowledge of healthcare strategy and operations gained by leading hundreds of organizations to successfully strategize priorities and achieve targeted results across every domain of healthcare. Specific areas of expertise include end-to-end patient flow, physician practice and hospital service line optimization, strategic facilitation, and integrating performance excellence with technology and enterprise intelligence. She has years of experience working in consulting and professional services as a System Executive Director with WellStar Health System, Director with VHA Georgia (now Vizient Southern States), and Consultant with the Advisory Board Company. She has also worked extensively with the Malcolm Baldrige Foundation.

Jennifer will share her perspective and insights on this important topic, providing practical suggestions that can be applied immediately.

Guest Background:

Jennifer Strahan DSc, MS, FACHE, LSSMBB is the Vice President of Operations for ABOUT Healthcare. Jennifer holds her doctorate degree from the University of Alabama Birmingham, her master's degree from Dartmouth College, her bachelor's degree from the University of South Alabama, and her Lean Six Sigma Master Black Belt from The Ohio State University and Moresteam. She is a Fellow of the American College of Healthcare Executives, and she serves as a visiting professor at Georgia State University’s Robinson College of Business.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. But when an organization focuses on the need, they develop solutions that offer excellent healthcare at an extraordinarily low cost. As leaders, taking care of our employees’ health is a priority, and finding the right provider can be challenging. It doesn’t have to be! Listen in as the President of ProvInsure, Ashley Bacot, talks about their innovative self-insured healthcare model that provides superior onsite primary care while reducing the employee and company’s healthcare costs. So don’t miss out on the chance to find out how you can provide your employees the care they deserve while saving millions of dollars.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. As a leader, you must know how to respond properly to crises or hinge moments. Start investing in your people because they will be your legacy. Think of yourself as a startup that thrives in innovation. And focus more on your peripheral. Talk to the people around you, your customers, or the people you work for. In a time of crisis, you need to be open to everything.

Join us as we talk to Dr. Michael Lindsay about his ten-year research into what makes leaders tick. Discover what true world leaders do in crises. Also, learn more about Dr. Michael Lindsay's new book, Hinge Moments: Making the Most of Life's Transitions. Start finding and leveraging your own hinge moments.