LeaderDialogue

LeaderDialogue

By Dr. Roger Spoelman and Dr. Chuck PeckBusinessTechnologyManagement
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LeaderDialogue episodes

  • Navigating The New Landscape: Innovation and Change Management in Health Systems

    Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. In this episode, we invite Paul Keckley to share his insights on trends regarding change innovation and change management. Paul is dubbed The Healthcare Expert and is a trusted advisor when talking about coming trends in the industry. He is the Principal of The Keckley Group, a research and advisory practice focused on health industry trends, policy issues, and growth strategies. Today, he highlights a significant shift in how businesses approach the healthcare system. What motivates employers to continually subsidize the healthcare economy? How should we adapt and navigate this shift in the industry? Find out by tuning in to this episode and get valuable information and the unvarnished truth from Paul.

    40 min
  • Optimizing Capacity & Throughput Angie Franks- About Healthcare CEO

    Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. With COVID-19 changing the healthcare system we know, everyone should take a breath and start optimizing capacity and throughput. Angie Franks, CEO of ABOUT Healthcare, discusses how leaders must significantly restructure operations to keep meeting the unpredictable demands of patient experience. She explains the best way to take in new patients without sacrificing your revenue and resources. Angie also talks about why leaders should give more attention to new and innovative processes instead of jumping back to old blueprints that are now ineffective in a pandemic-hit world.


    41 min
  • Oak Street Health: Rebuilding A Value-Based Healthcare With Dr. Julie Silverstein

    Julie Silverstein, MD Chief Medical Officer of Care Delivery at Oak Street Health is joining Leader Dialogue co-hosts Dr. Chuck Peck, Dr. Darin Vercillo, and Ben Sawyer on the August 9th, 2022, LeaderDialogue podcast. The theme of the podcast is the Change Imperative, and the topic is Friction-Free Access. 


    The LeaderDialogue co-hosts will be exploring with Dr. Silverstein the current challenges of coordinated primary care and coordinated patient access and management across the healthcare continuum. Oak Street Health focuses their practice on the Medicare patient population, leveraging the Medicare Advantage program primarily to address the comprehensive health needs of their patient population across 20 states, at over 140 clinics. Julie will share her perspective and insights on these important topics, providing practical considerations from which all healthcare leaders and providers can benefit.  

    38 min
  • The Disruption in Healthcare: How You Should Pivot and Adapt For The Future With Scott Nordlund

    Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. This disruption in healthcare has necessitated a transformation in the landscape to make it more convenient and ultimately safer for customers. Today’s guest is Scott Nordlund, the Chief Strategy and Growth Officer at Banner Health. He discusses how the pandemic has impacted the healthcare system and offers creative solutions for companies to adapt and pivot for the future. There is no post-pandemic or “back to normal” because these changes will remain as the industry evolves. Tune in to learn how you can stay competitive and relevant in the market as we move into a new era in healthcare.

    33 min
  • Payvider Adoption: Dennis Butts Jr.

    Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. In this episode, Dennis Butts Jr. shares a tremendous amount of practical, pragmatic information on the payvider space and the state of payvider adoption in our current healthcare system. Dennis is a Partner at Guidehouse, leading the health strategy and innovation center, and an expert on today’s topic. Find out why payvider can and should be the next step in advancing and improving healthcare.

    34 min
  • Unlocking Top Performance And Creating Extraordinary Outcomes Through The Power Of Full Engagement With Jim Loehr

    We are all actors and the world is our stage. And we can’t expect to get our acts right without putting in the hard work. But how do we reach our full potential? What is the real key to top performance? In this episode of LeaderDialogue, sports psychologist Jim Loehr shares how he helps athletes achieve extraordinary performance beyond their expectations. He then shares insights on how investing your energy, not time, can help you deliver outstanding performance. 

    35 min
  • Leading A Healthcare Organization: Leadership Towards Providing Excellent Service With Phil Young

    We can’t avoid challenges in our personal and professional lives. What’s important is we know how to deal with them. In this episode, Phil Young, CEO of Northeast Baptist Hospital, shares effective leadership of a healthcare organization and providing a better service to people through the right culture and vision. Through his ideas, they could deal with the recent pandemic well. Find out about his teams and organization’s ongoing activities and programs that enable them to work towards their vision. How are they coping with the different challenges they face, including the pandemic? It’s not an easy task, and thus, we can learn a lot in this episode!

    32 min
  • Learning From The Pandemic: How We Can Improve The Healthcare System Post-COVID With John Chessare

    The recent pandemic exposed the many flaws in the current healthcare system. Now, how do we deal with these realizations post-COVID? Do we just go back to how things were? Or, do we re-design care for the better? Here to discuss this in depth is John Chessare, the President and CEO of Greater Baltimore HealthCare System and Health Corporation(GBMC). He joins Roger Spoelman together with co-hosts Ben Sawyer and Dr. Darin Vercillo to chat about the problems that arose during the pandemic and what GBMC did to mediate and do better amidst the adversity. Tune in to find out how they’re adapting patient-centered care post-pandemic and challenging the healthcare system to be more accessible.

    33 min
  • US Healthcare: Understanding Challenging Trends For Health Systems And Hospitals With David Burik

    The pandemic has undeniably intensified the changes in healthcare. Now that we're coming out of it, what are the transformations we can expect, and how do we prepare for them? In this episode, David Burik joins Dr. Charles (Chuck) Peck, Ben Sawyer, and Dr. Darin Vercillo to talk about the challenging trends in US healthcare for health systems and hospitals. David is a Guidehouse partner, leading the Center for Health Insights. He shares how these trends are shaping healthcare both now and into the future, providing practical considerations from which all healthcare leaders could benefit. Don't miss out on this conversation as you prepare to navigate the changes in the industry.

    36 min
  • Achieving Systemness: Competitive Challenges With Scott Nygaard MD, MBA

    Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. The Baldrige Foundation and ABOUT Healthcare welcome you to LeaderDialogue Radio, where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times. The show airs on the 1st and 3rd Tuesdays of every month at 1:00 pm (ET) on Business RadioX.


    Scott Nygaard MD, MBA, the COO of Lee Health System in SW Florida, is joining Leader Dialogue co-hosts Dr. Roger Spoelman, Dr. Charles (Chuck) Peck, and Ben Sawyer on April 18th, 2022, podcast. The podcast topic is Achieving Systemness: Competitive Challenges and will be exploring how Lee Health has navigated through the pandemic and some of the key learnings as they emerge into the post-pandemic healthcare environment. Dr. Nygaard shares his perspective and insights on this important topic, providing practical suggestions from which all healthcare leaders could benefit.


    Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems and safety-net health systems in Florida that receives no direct tax support. They have four acute care hospitals, two specialty hospitals, and many clinics and outpatient service centers. Lee Health System has more than 1.5 million patient contacts each year with a staff of 14,000 employees, more than 4,500 volunteers and auxilians, a medical staff of more than 2,200, including the Lee Physician Group made up of 750+ primary and specialty care physicians and advanced practitioners in 80+ practice locations throughout Southwest Florida.

    31 min

About LeaderDialogue

From the publisher's feed

Turning disruption and change into peak performance is the challenge of every leader. Nowhere has this been more apparent than in healthcare where leaders are faced with building a future-ready…