Nexstar member Connor Williams offers his perspective on a subject his father Brian Williams talked about in an earlier interview with Jack. The two discuss how family dynamics impact business decision-making, and the importance of knowing how and when to separate business from family.

Nexstar member Kevin Wolf walks Jack through his journey to owner and leader, and the importance of being in an industry that offers such an opportunity.

Nexstar member Jamie Gerdsen talks to Jack about the importance of creating actionable values and how they help both employees and management understand their impact on a company.

Nexstar member Brian Williams, owner of Vancouver-based Ashton Service Group, talks to Jack about how family dynamics can shape business. The two discuss how Brian and his son Connor have navigated the ups and downs of sharing leadership.

Nexstar business coach John Conway joins Jack to discuss how he took his family business from insolvency to salability by learning to grow the right parts and charging the right rates.

Nexstar trainer Thad David talks to Jack about lessons in leadership learned from the Marines and serving directly after 9/11. The two discuss the importance of cooperation and support. You have to know who's got your back whether you're part of a business or part of a recon team in battle.

Nexstar VP of operations Julian Scadden talks to Jack about the dynamics involved in leadership transitions. He explains that as you move up in the ranks, there are people who've supported you that you'll want to elevate as well. The two discuss the importance of alignment and shared goals to achieve traction and company growth.

Jack interviews Nexstar member Len Koglin, the owner of LenAir Air Conditioning & Heating. The two talk about how Koglin transitioned his business after losing a single commercial account. Koglin shares some key lessons; for example, how he and his management team learned to implement new ideas and then stick with them.

Service Professor owner Brad Krause has held leadership positions in the company since 2004. The Service Professor's annual revenue recently grew 31% in 2017. He talks to Jack about the importance for leaders to find a balance between internal and external focus.