Jack talks with Perfect Plumbing, Heating & Air owner Marty Cullen, who purchased the company knowing pretty much nothing about plumbing, just before the start of The Great Recession. Cullen talks about how he pushed through to success. 

Jack talks with Nexstar trainer Bobby Hamilton, who's a licensed third-generation plumber. Hamilton walks through his career and talks about what it's like to grow up with 12 siblings. He notes that coworkers are another form of a family, and they share similar dynamics. 

Jodi Peter, who began her career as a service manager, has been a Nexstar business coach since 2008. She talks about what it was like to start at one of the lowest levels in the industry and succeed in a male dominated industry.

John Taffer is best known for his reality show "Bar Rescue." He's often referred to as the Gordon Ramsay of the bar and nightclub business. He and Jack talk about how authenticity can transform any kind of company, whether it's in the trades or the hospitality business.

Jack speaks with leadership expert and best-selling author John Maxwell, who spoke at a Nexstar Super Meeting.  The two trade stories about what led to their callings, and the importance of understanding why you are drawn to a career.

Jack talks with Jamie DiDomenico, whose multiple company locations employ more than 250 people and generate close to $40 million in annual revenue. DiDomenico tells how he went from a college drop-out and working the graveyard shift for a service company to becomming the VP of operations by the age of 36. The most valuable thing he's learned along the way is that the relationship with a current customer is worth three times as much as a transactional customer. 

Jack chats with Wayne Boothe, the founder and CEO of Boothe's Heating, Air Conditioning & Plumbing. Wayne is not shy about admitting that he's a high school dropout. Hard work and tenacity helped him grow his business, but he says the turning point was admitting that he didn't know what he didn't know. 

Jack welcomes back Hero Plumbing, Heating & Cooling owner Josh Savage. Josh talks to Jack about the challenges of finding and retaining good people, and the frustration of employee turnover. 

Jack interviews Phil Frasier, whose company Frasier Plumbing, Heating & Cooling is celebrating its 100th year in business. A lot of family stories and business ups and downs fit in that century. Phil shares the legacy.