This week, we go through the ABCDs of disagreements: A for defusing an Argument, B for dealing with a BAD listener, C is for Changing somebody else’s opinion, and D for Difficult conversations. Here’s something pretty cool: for each letter, I share with you ONE THING you can do which can help you in these challenging situations. So get ready to talk about the ABCDs, and the FOUR best strategies.

• Adapted from HBR Article “How to De-Escalate an Argument with a Coworker,” by Liane Davey
• 4 Questions You Can Ask Yourself During Conflict
• Adapted from “How to Work with a Bad Listener,” by Rebecca Knight
• S.T.A.Y. Stop Talking About Yourself
• Don't be a Sponge, Be a Trampoline
• NEW Research on Listening That Will Blow You Away!
• HBR Article: To Change Someone’s Mind, Stop Talking and Listen
• “You’re wrong!”...and other dumb things that leaders say
• Podcast on The Necessary Art of Persuasion
• The Leadership Lesson I Taught John Maxwell
• One Step Leads to 60% Improvement in Goal Achievement

Episode ​#109: D as in a Difficult conversation. We hate having difficult conversations so we jump right in to get it over with. That is a mistake! If you do, you'll miss an incredible opportunity to keep your cool and your focus.

• The Leadership Lesson I Taught John Maxwell

• One Step Leads to 60% Improvement in Goal Achievement

Episode ​#108: C is for Change, as in changing someone's mind. If you want to be more persuasive, check out this surprising strategy. 

• HBR Article: To Change Someone’s Mind, Stop Talking and Listen
• “You’re wrong!”...and other dumb things that leaders say
• Podcast on The Necessary Art of Persuasion

Episode ​#107: Today, it’s B as in a BAD Listener—how do you deal with them? It’s FRUSTRATING... until you learn this ONE SECRET—a magic phrase that will definitely help perk the ears of the person you are talking to.

• Adapted from “How to Work with a Bad Listener,” by Rebecca Knight

• S.T.A.Y. Stop Talking About Yourself

• Don't be a Sponge, Be a Trampoline

• NEW Research on Listening That Will Blow You Away!

Episode ​#106: This week, the A, B, C, and D of overcoming challenges in personal interactions. Today, A is for Argument. We are starting with the very best way to defuse an ARGUMENT. The feeling of being defensiveness is natural, but there’s this ONE THING you can do to defuse an argument. You’ll be surprised at what it is! Listen to today’s episode to find out. 

• Adapted from “How to De-Escalate an Argument with a Coworker,” by Liane Davey
• 4 Questions You Can Ask Yourself During Conflict

• 2 Kings 22:8

Episode ​#105: This week, it’s all about personal power—you at your VERY best! We start off with talking about how to keep your personal power. Then, we take a turn towards a different direction by talking about how to have more power by giving it away. Confused? The first half of this compilation will give you more clarity on this. And for the second half of the week, we dive into the all-time classic, one of the most important books for leaders everywhere—the 7 Habits of Highly Effective People.

• The Power of Positive Feedback
• Want Your Life To Go From Good To Great? Remove These 3 Things!
• The Amy Morin article
• How Harvard and Stanford feel about forgiveness!
• Want To Versus Have To
• Don't Lead (At least not in these 3 situations)
• 5 Steps to Gain and Keep the Trust of Others
• Remember: “The best kind of empowerment is helping others feel more powerful.”
• An old school video of Dr. Stephen Covey on the importance of using a calendar
• FranklinCovey
• 2 questions to answer: 1) What one thing could you do that u aren’t doing now that if you did it in a regular basis it would make a tremendous positive difference in your life? 2) What 1 thing in your business/professional life would bring a similar result?
• John Maxwell’s Podcast!

Episode ​#104: Continuing from where we left off yesterday, we talk about the four more habits discussed in Dr. Stephen Covey’s all-time classic. These SEVEN habits are something that you can already start doing right now after listening to today’s episode!

• An old school video of Dr. Stephen Covey on the importance of using a calendar 
• FranklinCovey 

Episode ​#103: As promised, we are going to talk about one of the most important books of ALL time by Dr. Stephen Covey! Whether you’ve read this already or have just heard of it, you’ll definitely get something from this episode. For today, we take on the first three. What are those? Listen to find out!

• An old school video of Dr. Stephen Covey on the importance of using a calendar 
• FranklinCovey 
• 2 questions to answer: 1) What one thing could you do that u aren’t doing now that if you did it in a regular basis it would make a tremendous positive difference in your life? 2) What 1 thing in your business/professional life would bring a similar result?
• John Maxwell’s Podcast!

Episode ​#102: Sounds backwards, right? It’s not! If I empower 5 people and encourage them along the way, A) I’ll get more done, B) They will never forget it, and C) I’ll be held in higher esteem and will ultimately have more power. But you must empower them in a specific way. Check out the top link below!

• Want To Versus Have To
• Don't Lead (At least not in these 3 situations)
• 5 Steps to Gain and Keep the Trust of Others
• Remember: “The best kind of empowerment is helping others feel more powerful.”