Leading Hope with Kevin Jack

“Some people say, ‘Give the customers what they want.’ But that’s not my approach. Our job is to figure out what they’re going to want before they do.” – Steve Jobs

4 Keys

1. When designing a system, ask: Does it make it easier for us, or those we are serving?

2. When utilizing technology, ask: Is it cool, or does it actually aid our vision?

3. When changing an environment, ask: Am I tired of it, or are they tired of it? What have I become blind to?

4. Stay Relationally Connected to those who are disconnected from faith and then don’t do what they said, do what they really need.

Your approval rating can be a poor indicator of if you’re a healthy leader.

When you think of who needs to change, which comes first: You or them?

Healthy leaders know the change begins with them. Toxic leaders assume the change begins with others.

Healthy leaders think personal transformation. Toxic leaders blame others.

The healthy leader is the scaffolding for the people.

The followers are the scaffolding for the toxic leader.

Arrogance eliminates the space for others and for the future you.

The more concerned you are about your arrogance, the less you have to be concerned about your arrogance.

Arrogance is a pre-occupation with you and your agenda.

Attacking Arrogance:

1. Serve, where you can’t get any credit

2. Appreciate, where you have no authority

3. Give, where you have no leadership.

Satire Culture flattens people because they don’t want to become the joke.

To combat this more of your identity needs to be built on your desired contribution than your criticism.

Personality testing is great when it is a tool, not a crutch.

Your lack of confidence may actually be your issue, and your confidence can be developed like anything else.

Not all effective leadership is good, positive, healthy leadership.

The most important leadership questions isn’t what can you do, or even what do you want to do, but who are you?

The size of your impact comes from you ability, the quality of your impact comes from your identity.

It is not the ends that separate good and evil, it is the means.

2 Questions to help determine the quality of your leadership, not the ability of your leadership.

1. When you’re squeezed, what comes out?

2. When you look at yourself, what story do you tell?

We don’t see things as they are, we see them as we are.

What you see flows from your essence – what you see is who you are.

1. When you make it look easy, you won’t be celebrated, because it looks easy.

2. When you make it look easy, others are able to focus on the impact, because they’re not looking at the effort.

3. When you make it look easy, amateurs will tell you they want to do what you do, professionals will ask you how you do what you do.

Be selfish about your personal growth.

– Be selfish about putting yourself in positions in which your character & competency will develop.

Be selfish about your personal growth, then use that growth to benefit others.

– Don’t just use it for personal gain, pass on what you learn.

– In doing so: Your act of selfishness will become the most generous thing you can do.

Look at where something leads and not just what it is.

Be selfish at the right time.

From Team Members: “We’re bad at communication.”

From Leaders: “We struggle with execution.”

Most organizations lack a sense of “this is what we’re attempting to accomplish.”

What is happening is not the primary issue in communications, most communication complaints are because people don’t know why something is happening.

A bad coat rack is a great culture.

Hook: Something you can stuff hang on.

A hook turns a moment into a culture. Stays accessible, adds depth.

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