In this episode, I’m joined by Brad Gardner of Hometown Restoration. Listen as we talk about out how his start as an insurance agent fueled his desire to help homeowners navigate the insurance claims process and get paid properly. We’ll discuss his preferred method of Lump Sum Contracts and explore why it’s such an effective method when dealing with your average residential roof replacement. He’ll share his step-by-step approach and the key phrase that helps homeowners break the back and forth of delays and denials that homeowners often face when trying to settle a claim.

In this episode, I’m joined by Kimba Garcia, CEO of RKG Roofing. Listen as we talk about her humble beginnings and the lessons she’s learned along the way. As an insurance restoration contractor in Texas, we’ll dive into how she differentiates herself, what she hopes to see the industry evolve into, and how she goes about recruiting quality people. We’ll also discuss what it’s like to be CEO, the triumphs and struggles, and how she is using her experiences to help others realize their dreams.

From the UK to the US, Jonathan started his career in the home improvement industry by taking a job with System Pavers and climbing his way up the ladder. Several years ago, he ventured off to start his own company and has seen tremendous growth and success. We’ll discuss the people, ideas, and beliefs that have helped him along the way and learn about why it’s the “eagle with a broken wing” that he looks to add to the team. We'll also discuss why taking an interest in your employees is so important, and how communication makes all the difference.

In this episode, we’ll learn about the winning strategies Vicki and the team at Exterior Source have implemented, what they’re doing to reach today’s consumers, and the changes she sees coming in the future. We’ll also discuss her unique background, the lessons she learned along the way, and how she became one of the first advertisers on a little-known company, HGTV.

In this episode, we’ll explore the unique world of insurance restoration in Florida. From the strict requirements and processes to the diverse landscape, Jonathan Dorosh will break down why he compares Florida to Narnia. We’ll also discuss his secret to branding, the challenges he foresees, and how he retains the area’s top talent.

Mr. Whipple didn’t grow up or aspire to be a painter, instead, he used a carefully calculated method for evaluating potential opportunities that led him to his current position as Vice President of Operations and Training at one of the leading painting companies in the nation, Southern Painting. In this episode, we’ll discuss what that method is, the 3 biggest mistakes people make, and his outlook for the industry.

On this episode, you’ll learn what’s made Peter and the team at Rite Window so successful. From hiring the right people to creating the perfect customer experience, Peter details the lessons he learned and shares the advice he has for others. We’ll also discuss his vision for the future, why communication is key, and the importance of having the right systems and processes in place.

In this episode, Tom sits down with Chadd Castrilli, Sales Manager at Nu Look Home Design to discuss his success and the lessons he’s learned over the last 15 years. From knocking on doors to establishing new offices, to the stark reality that he needed to be back in the field, Chadd shares his start in the industry and opens up about the effects of the pandemic. We’ll also discuss best practices for in-home selling, his thoughts on being a selling sales manager, and the best method for training sales reps.

Chuck and I first crossed paths over 10 years ago when I purchased materials from his small, new distribution outlet in Charlotte, NC. Today, Chuck continues to blaze a trail as he has taken a fledgling business and pumped new life into it. On this episode, we’ll explore what it takes to bring a business to life, the power of branding, and some of the unique ways Chuck looks to stay ahead of his competition.

With a deep-rooted history in IT, Tim Keefer, Digital Marketing Leader at Owens Corning, takes us through a typical tech stack and the essential pieces that every contractor needs. We’ll also discuss his digital philosophy, how to get key buy-in, and where Tim sees technology going in the future.