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In this week's episode, I speak to Bob Phibbs, also known as the Retail Doctor. We explore how to make a business case for learning and development, the vital missing ingredient for most training programs, why learning must be a personal choice, and finally, some examples of scalable learning interventions that have boosted company profits. I hope you enjoy the episode.
(EP16)
Today I'm joined by Miguel Primoli, VP of HR at Walgreens Boots Alliance. In this episode, we take a dive into: how to support the fast pace of change in retail, empowering people to become experts, personalized learning at scale, and the skills your workforce will need for the future. Enjoy!
(Ep15)
In this episode, I speak to Dr Iris Ware, CLO at the City of Detroit. We take a dive into: how Iris built an entire L&D function from scratch to support 9,000 workers, how you can make a societal impact and not just an organizational impact with your learning strategy, how Iris used the Mayor's vision to deliver learning on the ground which has genuine purpose and meaning, and finally, how to do more with less - using the lean startup methodology to make an impact more quickly. Enjoy the episode!
(EP14)
This week, I talk to David DeFilippo, who has over 25 years of experience in corporate L&D. In today's episode, David shares insights into the role of a CLO and knowing when to push back, whether learning really happens when delivered at scale, the science of instructional design, getting organizational alignment, and how to respond quickly to change. I hope you enjoy the show.
(EP13)
In this week's episode, we take a dive into lessons learned from developing thousands of digital learning products with Treion Muller, CPO at Strategy Execution. We look at how to manage vast microlearning libraries, how to develop a microlearning journey that has a genuine transformational impact, localization challenges and how to overcome them, and tips for moving from the classroom to online. Enjoy the episode.
(EP12)
This week we took a slightly different approach to Learning at Large, looking at L&D through the eyes of Nigel Travis, Executive Chairman of Dunkin' Brands. In this episode we explore—amongst other things—a new way to design compliance learning, secret ingredients for a healthy culture, what a CEO might look for in a successful L&D team, and how embracing the 'challenge culture' can transform your organization. Enjoy the episode.
(EP11)
In this week's episode, I speak to Tracy Tibedo, Director of Commercial Training at multinational biotech company Thermo Fisher Scientific. We take a dive into how to socialize learning design methodologies to get the support you need from your business, how to deploy learning across multiple languages and cultures, and how to spot exceptional learning designers at an interview. Enjoy the episode.
(EP10)
Today, I'm joined by Jon Kaplan of Corvantus Consulting. In this week's episode, we take a deep dive into the skills that companies must develop in order to keep up with change, why digital learning itself needs a change of pace to keep up with the learner, and how you can use xAPI to build new insights into performance.
(EP9)
Today, I speak to Karen Hebert-Maccaro, Chief Learning Experience Officer at O'Reilly Media. Supporting over 2.5 million technical specialists worldwide, the complexity of what Karen manages is absolutely mind-blowing. This episode is useful to anyone who is looking for new ways to personalize learning at scale.
(EP8)
Music by Scott Holmes
Today, we're lucky to have two guests on the show from Aviva. Aviva has a workforce of 30,000, and our guests today, Gemma and Paul, oversee the global learning strategy from the headquarters in London. Between them, they are treading a new path and setting an example for what an effective L&D team looks like. With design at its heart, this episode is useful for practitioners looking to build a team that will make a real business impact. Enjoy.
(EP7)
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