Having been frustrated by what she saw as "deep inefficiencies and archaic practices" across the profession, Naomi Hickey-Humble found a home in legal operations, describing it as "like Goldilocks finding the comfiest bed".

In this episode of The Lawyers Weekly Show, host Jerome Doraisamy is joined by Naomi Hickey-Humble from MinterEllison – who won the Legal Operations Professional of the Year at the 2020 Women in Law Awards – to discuss her journey in legal ops, what constitutes a good legal ops professional, and why it is such a rewarding vocational pathway in law.

The pair also talk about how those in this space were challenged during the height of the pandemic, the critical importance of effective collaboration across all functions of a firm or business, and what those in legal ops have to look forward to in a post-pandemic marketplace.

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If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email [email protected] for more insights!