"The audience may never notice the work behind the curtain, but they feel it."

Notable Moments

[06:07] The power of overcommunication

[10:36] Planning for the unknown

[12:41] The importance of clear roles

[15:23] Rehearsal pays off

[22:52] Giving people something extra

A behind-the-scenes look at what makes great experiences feel effortless. Jody Maberry and Djuan Rivers unpack lessons from a Disney event about communication, preparation, and professionalism.

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