Let's Talk, Singapore

With the growing demand for hyper-automation and on-demand resolution by customers in Singapore, adding Voice AI capabilities to yellow.ai’s rich customer experience automation platform is a natural evolution to realizing a vision of Total CX Automation. Raghu Ravinutala, CEO & Co-Founder, yellow.ai shares more about the trend in the rise of virtual assistants and chatbots in Singapore and across the region and what the future of AI and chatbots in providing customer experience is like. 

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According to a global study done by Outsystems titled ‘The Growing Threat of Technical Debt’, businesses devoted more than a quarter of their IT budgets to addressing technical debt compared to about a third to innovating and building new capabilities. Mark Weaser, Vice President APAC, Outsystems shares more about the factors that cause technical debt and how businesses can avoid being in this situation.

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Thilan Wickramasinghe, Maybank Kim Eng’s Head of Research, Singapore, shares some of the names in technology, finance, REITs that investors can consider to ride the green wave.

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CNBC's Matt Taylor discusses how geopolitics in Afghanistan will weigh on markets, as well as the Delta variant clouding the outlook for global growth.

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Steve Okun, Senior Advisor, McLarty Associates gives an analysis of the US embassy's evacuation in Afghanistan as the Taliban descend on the capital Kabul, a new terrorism threat advisory ahead of the anniversary of the Sept 11 terror attacks and amid a resurgence of the coronavirus pandemic issued by the Department of Homeland Security, and more. 

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MediaDonuts is paving the way for the future of digital advertising opportunities with its partnership with Entravision Communication Corporation in Southeast Asia. Pieter-Jan de Kroon, Chief Executive Officer, MediaDonuts shares more about the key trends shaping digital advertising and how brands can tap on these macro trends to their advantage.

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Mace Group, a global consultancy and construction firm has recently announced that they will be teaming up with Tenman Project Management (Tpm) in a bid to win more work in Vietnam, Macau and Singapore, as well as giving the firm access to the Philippines. Davendra Dabasia, Managing Director for International Consultancy, Mace shares Mace’s business growth strategy for Asia and its focus markets, and how this partnership will help Mace expand across markets in Asia Pacific.

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Inside Hong Kong Ep 7: Implications of China's anti-sanctions law on Hong Kong

10:37 mins

Synopsis: Every week, The Straits Times analyses the latest developments in Hong Kong.

The Straits Times' Hong Kong correspondent Claire Huang speaks with Money FM's Rachel Kelly and Timothy Go on the following points:

1. Hong Kong's Chief Executive Carrie Lam supports adoption of China’s anti-sanctions law (1:08)

2. Implications on other trade unions after Professional Teachers' Union (PTU) disbandment (3:08)
3. Dispute over Hong Kong's Democratic Party contesting legislative council elections (5:43)
4. Hong Kong's new plans and strategies to encourage vaccination (7:04)
5. New identification system introduced by Securities & Futures Commission of Hong Kong (8:40)

Produced by: Prime Time, Money FM 89.3 & Fa'izah Sani

Edited by: Nadiah Koh

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According to two reports posted on medRxiv, the mRNA vaccine from Pfizer and BioNTech may be less effective than Moderna's in combating the new Covid-19 Delta variant. Dr Ling Li Min, Infectious Diseases Physician, Rophi Clinic, shares more about this finding and what it means for Singapore's vaccination programme.

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Jay See, Alliance & Partnerships Manager, Singapore, OFX, discusses how the USD will fare ahead of the Jackson Hole Symposium.

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