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We spoke with Merideth Wilson, SVP, General Manager, Revenue Cycle Solutions at Experian Health. In this role, Merideth serves as the executive responsible for the Claims, Contract Manager, Patient Estimate and Medical Necessity solution suites and operations. Merideth is also North America's Women in Experian lead ambassador for FY20.
Full transcript/key takeaways: http://ex.pn/levelup
We spoke with David Proctor, President of Experian Partner Solutions. Under David's leadership, the credit bureau received material investment to fuel product innovation, market expansion and technology initiatives that will create long term value for Experian. David has spent his entire career managing large product portfolios and driving new product innovations. Prior to joining Experian, he spent 7 years in the telecommunications industry with both regional and national carriers in product development and marketing roles.
Full transcript/key takeaways: http://ex.pn/levelup
We spoke with Caroline Donahue, a non-executive director on Experian's board of directors, and former Chief Marketing and Sales Officer at Intuit.
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Alex Lintner, Group President of Experian's Consumer Information Services. In this role Alex is responsible for overseeing Experian's US consumer credit bureau and the Group's Consumer Assistance Centre (MCE).
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Eleanor Orebi Gann, Director of Corporate Affairs for Experian UK&I, EMEA. Eleanor has worked in communications for nearly 20 years. She began her career in PR agencies where she focused on luxury travel and food and drink, before she moved to top tech PR agency Hotwire as the Director of its Consumer Technology and Media & Marketing practices. She moved to Visa Europe in 2011 and led tech and innovation communications at Visa for several years. In 2017, she moved from Visa to Experian.
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Robert Boxberger, President of Decision Analytics. As president, Robert is responsible for software solutions, analytics and the Global Consulting Practice. Since joining Experian, he has led several initiatives that have helped shape the global Decision Analytics business.
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Dacy Yee, Chief Customer Officer of Experian Consumer Services, Direct to Consumer. In this role, Dacy drives the vision and execution of Experian's customer focused strategies in order to deliver optimal experiences, communications and offers to customers, and engage them with Experian's products and services, building brand advocacy.
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Gerry Tschopp, Chief Communications Officer for Experian North America. In this role, Gerry manages corporate communications, including public affairs, public relations, internal communications and social media for North America. His team is responsible for handling thought leadership, media relations, product announcements, social media efforts and crisis and reputation management.
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Reshma Peck, SVP Marketing at Experian. Reshma leads a diverse team in multiple disciplines of marketing to identify market segments and develop value propositions, market insights and thought leadership; generate awareness and demand; build client affinity and power the sales teams focused on driving revenue. She champions key employee initiatives that reflect the dynamic culture across Experian.
Full transcript and key takeaways: http://ex.pn/levelup
We spoke with Justin, Chief HR Officer for Experian North America. Justin is responsible for leading the talent agenda and HR function for the region. He has driven a focus on "offense & defense" into the region's talent practices, building improved insight into external and competitor talent, whilst focusing on Experian's must-keep talent. Regretted attrition has reduced from 17% to 11% since the end of 2015. High performer attrition has reduced to less than 6%.
Full transcript and key takeaways: http://ex.pn/levelup
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